Getoonde gelabelde vragen: Alle vragen tonen

Problem with login-page after update

After update to 113.0.2 I face a problem with the login-page of a bank. Windows 10 Pro 21H2 19044.2965 (64bit) The page I get you can see by enclosed screenshot. With the… (meer info)

After update to 113.0.2 I face a problem with the login-page of a bank. Windows 10 Pro 21H2 19044.2965 (64bit) The page I get you can see by enclosed screenshot. With the version 110.0.1 there is no problem to get access. The website owner assumed a pop-up blocker or VPN (not used) as a reason. Can you help? Kind regards, Michael

Gevraagd door michael590, 4 dagen geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 4 dagen geleden

signing into starbucks

You keep saying you fixed this problem and obviously you didn't. Firefox will not let me sign into starbucks.com. Keeps saying sign-in unsuccessful. Site works perfectly… (meer info)

You keep saying you fixed this problem and obviously you didn't. Firefox will not let me sign into starbucks.com. Keeps saying sign-in unsuccessful. Site works perfectly with safari.

Gevraagd door lalbrecht51, 5 dagen geleden

Laatst beantwoord door lalbrecht51, 4 dagen geleden

How can I install Mozilla Firefox Version 24?

Hi Folks, I'm unable to connect to a device and my support folks are telling me that I must install Mozilla Firefox Version 24 in order to connect to the device. I hav… (meer info)

Hi Folks, I'm unable to connect to a device and my support folks are telling me that I must install Mozilla Firefox Version 24 in order to connect to the device.

I have no idea what my current version is but can you tell me how I can install Mozilla Firefox Version 24 for a short time so I can connect with my device?

Thanks, Frank [removed email and phone# from public forum]

Gevraagd door frankbocchino, 5 dagen geleden

Laatst beantwoord door James, 5 dagen geleden

The website indicates that this page is broken

Dear, Sir/Madam The website indicates that this page is broken. https://labridalmaison.com/products/crossover-knitted-mini-wrist-tote The website symbol in the top left … (meer info)

Dear, Sir/Madam The website indicates that this page is broken.

https://labridalmaison.com/products/crossover-knitted-mini-wrist-tote The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Gevraagd door tanvaronver, 5 dagen geleden

Laatst beantwoord door Terry, 5 dagen geleden

  • Opgelost

I have several websites I cannot sign into on FF but I can on Edge

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it come… (meer info)

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

Gevraagd door new_aged2perfection, 1 week geleden

Beantwoord door cor-el, 1 week geleden

help with broken page

ip: I keep getting a server error telling me to contact support with the following information. date: Tue May 23 2023 20:45:01 GMT-0600 (Mountain Daylight Time) … (meer info)

ip: I keep getting a server error telling me to contact support with the following information.


date: Tue May 23 2023 20:45:01 GMT-0600 (Mountain Daylight Time)


url: https://theroxytheater.us7.list-manage.com/subscribe/confirm


user agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/113.0

Gevraagd door olgajohanna1925, 1 week geleden

A pop-up support bubble on a website is blocked

I use a telehealth website to see patients (securevideo.com). The chat bubble on that website is blocked. I already spoke with their tech support and made sure I set my… (meer info)

I use a telehealth website to see patients (securevideo.com). The chat bubble on that website is blocked. I already spoke with their tech support and made sure I set my firefox privacy & security settings to standard, and I whitelisted (I think) the site on all my add ons (Disconnect, Ghostry, uBlockOrigin, Duck Duck Go). I also use Addblock Plus and Smart HTTPS but don't think they are relevant. SecureVideo.com's tech support said I should speak with Firefox support to find out why it is blocking their chat support bubble from showing on the site. What do I do? Also, how do I reach Firefox support directly if I can't get the help I need here? Thanks!

Gevraagd door adgphd123, 1 week geleden

  • Opgelost

Colors in video player washed out on HDR monitor

Hi, I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows,… (meer info)

Hi,

I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows, and only happens in my Firefox Developer Edition installation (normal firefox works fine). It also doesn't show up in any windows screenshots - the colors revert to normal when I'm in the screenshot GUI. I've attached photos below of a youtube video, the left is firefox DE and right is normal firefox, both in and out of the screenshot GUI so you can see the difference.

I'm on Windows 11, and I'm not sure what caused the issue. I've tried both refreshing and reinstalling firefox DE to no avail. Pretty stumped on this one, and would appreciate any help!

Gevraagd door kjunuh, 1 week geleden

Beantwoord door TyDraniu, 1 week geleden

best buy update

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complai… (meer info)

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complains of an SSL error. I have been happily using FF for a long while so I have had no interaction with Microsoft for some time but it seems they are trying to force me to use chrome or edge and the oh so wonderful Bing. I am still looking for an answer but having to use chrome which I am unfamiliar with. any help appreciated Thanks

Gevraagd door Bubba, 1 maand geleden

Laatst beantwoord door Terry, 1 week geleden

website yecustom say it not secure

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this mess… (meer info)

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this message An error occurred during a connection to yecustom.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Gevraagd door Lupe, 1 week geleden

Laatst beantwoord door cor-el, 1 week geleden

  • Opgelost

Help! Can only login to Ring.com dasboard in a private window!

I don't know if breakage is the correct topic. I keep Ring.com open to the dashboard in a pinned tab. A few days ago, I had viewed and cleared videos as usual and later r… (meer info)

I don't know if breakage is the correct topic. I keep Ring.com open to the dashboard in a pinned tab. A few days ago, I had viewed and cleared videos as usual and later returned to view new activity. The site requires logging in every 30 days and so seeing that I needed to do so was not a surprise. What was a surprise was that the login buttons were grayed out. I closed the tab, cleared the Ring cookies and cache and tried again. No luck. I wondered if there was some other setting that I didn't know about and decided to open a private window and try it there. To my surprise, it works. I'm stumped. I'll attach the raw data from the private window as a .txt file. Darn. I can only attach an image. Well, I have it available and can copy and paste it into a subsequent post if you think it would help

Gevraagd door T_H_M, 1 week geleden

Beantwoord door T_H_M, 1 week geleden

NO access to web pages

Dears, our automation robotic accounts has issue with accessing web pages: Affected sites: https://optimiz.protrans.com/ https://ecomm.one-line.com/one-ecom https://www… (meer info)

Dears, our automation robotic accounts has issue with accessing web pages:

Affected sites: https://optimiz.protrans.com/ https://ecomm.one-line.com/one-ecom https://www.odfl.com/ https://data.oecd.org/ https://www.eia.gov/

Simple clear cache or recreate profile don't helps Chrome haven't issue like this.

Can you help? We have also HAR.

Gevraagd door Michael, 1 week geleden

Partial results are valid but processing is incomplete

While trying to upload files larger than 4MB on my website, I get an error on the apache server: "[proxy_fcgi:error] [pid 1699] (70008)Partial results are valid but proce… (meer info)

While trying to upload files larger than 4MB on my website, I get an error on the apache server: "[proxy_fcgi:error] [pid 1699] (70008)Partial results are valid but processing is incomplete: [client 10.0.3.91:44950] AH01075: Error dispatching request to : (reading input brigade)".

It's an EC2 server behind a load balancer on AWS using Apache/2.4.56 and PHP-FPM 8.0.28.

I checked the access logs User Agent and it only happens with the Mozilla Firefox browser, which is a small fraction of our visitors, thankfully. Even testing with Postman works.

Could you please help me investigate and fix this?

Gevraagd door Andre Breier, 1 week geleden

Firefox is scanning Power Point slide for viruses in LinkedIn which breaks the Powerpoint slide

When I see a power point slide on LinkedIn I get this Tab above the slide saying "Scanning for Viruses". It has the options "accessibility mode", "Download Document", "Ex… (meer info)

When I see a power point slide on LinkedIn I get this Tab above the slide saying "Scanning for Viruses". It has the options "accessibility mode", "Download Document", "Exit Full Screen", "Skip", "Cancel", "Download", "Proceed anyways". (See picture). Normally it's just a Power Point Slide and I can just click on the right to see more but I can't anymore and I can't make the tab go away.

I looked at this post from Chrome and it works without issue. I disabled all my extensions and it is still happening.

Please let me know what i need to do for this to stop. My only guess is that I updated my Firefox recently, so maybe some new update caused this?

Thank you!!

Gevraagd door jason.merran.brisbois, 1 week geleden

Laatst beantwoord door Dropa, 1 week geleden

Fonts are too bold

Fonts are often way too bold it's unreadable — for example, in the attached screenshot, c is so thick it's looks like o. In other browsers it looks fine. Been having thi… (meer info)

Fonts are often way too bold it's unreadable — for example, in the attached screenshot, c is so thick it's looks like o. In other browsers it looks fine. Been having this problem for half a year. Win 10, Firefox 113.0.1

Gevraagd door blue-lemon-tree, 1 week geleden

Laatst beantwoord door cor-el, 1 week geleden

The webpage is having trouble loading.

Dear Sir, The webpage is empty. https://applianceparthelp.com/how-do-you-reset-the-water-filter-light-on-a-samsung-refrigerator/ Despite the fact that the page is now bla… (meer info)

Dear Sir, The webpage is empty. https://applianceparthelp.com/how-do-you-reset-the-water-filter-light-on-a-samsung-refrigerator/ Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

Gevraagd door ilvenjack6, 1 week geleden

Laatst beantwoord door cor-el, 1 week geleden

  • Opgelost

Twitter videos getting darker and with wrong colours when I fullscreen them. Same happen for all the videos on youtube (fullscreen and normal size)

Since the last Firefox update (I'm now using Firefox 113.0.1 64bit on Windows 11) when I play a video on Twitter, it plays with the right colors until I fullscreen it. Wh… (meer info)

Since the last Firefox update (I'm now using Firefox 113.0.1 64bit on Windows 11) when I play a video on Twitter, it plays with the right colors until I fullscreen it. When I fullscreen it, the video becomes darker and the colors are wrong.

  • The same happens to youtube videos (both fullscreen or normal size): the colors are not right and they looks darker.
  • The same problem happens using both my laptop's internal monitor and the external monitor.
  • I tried to reinstall Firefox but it didn't fix it.
  • I also tried to take a screenshot of the "wrong colors" videos using the Windows screenshot tool but the output image is displayed with the right colors and not with the darker ones.
  • Using Chrome the colors are correct and I never had this problem before the last Firefox update.

Gevraagd door guloma, 1 week geleden

Beantwoord door TyDraniu, 1 week geleden