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Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/113.0

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Vent… (meer info)

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Ventura? I assume that Mozilla does not have a ARM version or is this a configuration issue? Or is there a different issue at play here?

Gevraagd door Hari Seldon, 4 maanden geleden

Laatst beantwoord door cor-el, 4 maanden geleden

Why doesn't FireFox honor my Mac's TEXT REPLACEMENT shortcuts, but garbage browsers like Chrome do?

I use thousands of text replacement shortcuts on my Mac, which are all honored by Safari, Chrome and virtually every other browser, but not FireFox. What's up with that? … (meer info)

I use thousands of text replacement shortcuts on my Mac, which are all honored by Safari, Chrome and virtually every other browser, but not FireFox. What's up with that?

Gevraagd door albertmonaco, 4 maanden geleden

Laatst beantwoord door cor-el, 4 maanden geleden

Why did outlook live stop working today?

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open emai… (meer info)

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open email, but doesn't. Tried restarting computer, clearing site data and checking version of Firefox. Erroneously states updates disabled by site administrator. This is in Linux. Linux says current version of Firefox.

Gevraagd door jpelonio, 1 maand geleden

Laatst beantwoord door cor-el, 1 maand geleden

Firefox 113.0.1 Checksum error installation file

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message d… (meer info)

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message due to a Checksum error. All others versions of Firefox downloaded can be checked correctly by 7Zip, but this installation file show an error message that I never have received. Is there a problem with the file? Thanks

Gevraagd door enriquespain, 4 maanden geleden

Laatst beantwoord door lexluthermiester, 2 maanden geleden

why hide?

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP. I… (meer info)

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP.

 I suggest you provide a link for REAL help.  Stop hiding like cowards and help the people your updates end up screwing up.
  OR MAYBE you can actually create an update that WORKS.

Your latest update destroyed everything and nothing works. So how about you dummys be available to actually help your customers.

  Do you think an update that takes users DAYS TO FIX  is an update you can be proud of???!!!

An update should NOT cause users to spend hours looking for a solution your damned update has caused.

 E-mail---[email removed]@yahoo.com
  Help me with solutions and stop hiding.

Gevraagd door ariesdoc19, 2 maanden geleden

Laatst beantwoord door Paul, 2 maanden geleden

  • Gesloten

Your Update is useless

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCH… (meer info)

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCHING THAT WHEEL GO ROUND AND ROUND. What is most frustrating is your damned "Update" looser, piggy-backed of of a windows update. I DID NOT want an update, because you idiots cant create a update that doesnt screw up every aspect of peoples browsing or interne5 experience. To m,ake it worse, you cowards hide. There is no way to contact a HUMAN, your help is a bunch of questions that are never answered by [redacted]. Since nobody can write a workable update, Get a job at a fast food joint, and hire people who give a damn, an can actually write something that [redacted] WORKS!!!!!!! I'm on my second ay trying to un-[redacted] your mess. How about sending me an email with a contact to a human with a functional brain. People should NOT have to spendd ays fixing an update that is worse than a virus.

Contact me @--[email address] OZR [telephone number]

Gevraagd door ariesdoc19, 2 maanden geleden

Laatst beantwoord door Paul, 2 maanden geleden

Some pages of internet banking do not show on Firefox

Some pages in the new internet banking site of my bank do not load while using Firefox, while they show on other browsers, including one on an android phone. For example,… (meer info)

Some pages in the new internet banking site of my bank do not load while using Firefox, while they show on other browsers, including one on an android phone. For example, I was told by the customer help from the bank that if I click on my account name after login to internet banking, I should see a page with a button showing "Tax", and on that page I can click on "Download TDS" to download a tax deduction file. When I try to do this, a page showing "Tax" opens, but the page is otherwise blank. Clicking on "Tax" does not produce any result. I can carry out the "Download TDS" transaction on other browsers.

Should this be seen as a drawback of Firefox, or there is something else I can try, apart from using another browser?

Gevraagd door sdrindani, 2 maanden geleden

Laatst beantwoord door sdrindani, 2 maanden geleden

Connection to https sites

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: S… (meer info)

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: Secure Connection Failed

An error occurred during a connection to www.att.com. PR_END_OF_FILE_ERROR

Error code:PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Clearly the problem is with Firefox and not with the website owner since it occurs with all websites.

I found over 100 instances of PR_END_OF_FILE_ERROR but the few responses I looked at were back in 2021 or 2022. One solution suggested clearing the cache which I did and I was then able to connect. But now that does not help. Is my only reliable solution to delete Firefox and use some inferior browser?

Gevraagd door drbrussell, 4 maanden geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 2 maanden geleden

  • Opgelost

What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (meer info)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Gevraagd door jordwms, 4 maanden geleden

Beantwoord door jscher2000 - Support Volunteer, 2 maanden geleden

406 Security Incident Detected

Dear Mozilla I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the … (meer info)

Dear Mozilla

I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the error.

>> 406 Security Incident Detected Your request was blocked. The public IP address assigned to you, by your internet provider, might be suffering from poor reputation: Look up IP reputation here. <<

My IP adr. is 80.208.65.123 and it is NOT suffering from poor reputation -- and no problem when I sign in from e.g. Chrome!

So what can I do so I can use my favorite browser here too!?  ;o)

All the best, Henrik Denmark

Gevraagd door Henrik Hedegaard, 3 maanden geleden

Laatst beantwoord door Henrik Hedegaard, 2 maanden geleden

two step authentication

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the… (meer info)

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup.

Please let me know how to go about setting up the 2nd application.

Thanks

Gevraagd door Sandy Newbold, 2 maanden geleden

Laatst beantwoord door cor-el, 2 maanden geleden

I get this message only with Firefox - MAILER-DAEMON@yahoo.com

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver. Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER. SINCE YO… (meer info)

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver.

Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER.

SINCE YOUR ANSWERS ARE INCOHERENT TO ANYONE OVER 25, SOMEONE NEEDS TO FIX THIS AND/OR GIVE VERY CLEAR STEP BY STEP INSTRUCTIONS AS YOUR SOLUTIONS ARE USELESS.

INEXCUSABLE LE THAT YOU TREAT OLDER PEOPLE WITH SUCH DISRESPECT!

Gevraagd door 4johnherman, 3 maanden geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 3 maanden geleden

Disable firefox 113 and up update nag screen?

Hello, is there a way to disable the Firefox update screen. It appears several times per day and it is VERY annoying. I want to stay on this version since for the first t… (meer info)

Hello, is there a way to disable the Firefox update screen. It appears several times per day and it is VERY annoying. I want to stay on this version since for the first time in many months I have no problems.

All tricks including using the json file do not work...

Gevraagd door davebg, 3 maanden geleden

Laatst beantwoord door Terry, 3 maanden geleden

  • Opgelost

Closed Captions in YouTube with FireFox

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions… (meer info)

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions display at once, one after the other. Then, as play continues there are no more captions. Most videos still show captions normally, that is, captions appearing only when the dialog matches them. But a few videos misbehave by showing all the captions at once. Here is one such video.

https://www.youtube.com/watch?v=ZgqJ5wQF944

I noticed this misbehavior within the last month and assumed that the video was doing something peculiar with the timing of the captions. But when I use the YouTube Show Transcript option to display the captions and associated timing outside the video, the transcript looks quite reasonable.

One further oddity, if I take that same URL and load the video in a different browser, for example, Chrome, the captions are displayed normally.

I've included a screen shot of the video in YouTube showing all the captions displaying at once.

Gevraagd door prairiepedaler, 3 maanden geleden

Beantwoord door prairiepedaler, 3 maanden geleden

Tor Browser

Your browser suggested that we use Thor Browser which looks like a scam. I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS. I WANT THIS… (meer info)

Your browser suggested that we use Thor Browser which looks like a scam.

I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS.

I WANT THIS REMOVED SO DON'T IGNORE THIS AND RESPOND AS TO HOW TO FIX AT [removed email from public support forum]



6/30 - I GET RESPONSES BUT NO LEGIT EMAIL ADDRESS TO RESPOND

Gevraagd door 4johnherman, 3 maanden geleden

Laatst beantwoord door James, 3 maanden geleden

Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (meer info)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Gevraagd door Geoffrey D Dean, 4 maanden geleden

Laatst beantwoord door James, 3 maanden geleden

  • Opgelost

*Always* show password?

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time? I am a recluse. There's never anyone looking over my … (meer info)

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

Gevraagd door khindall, 4 maanden geleden

Beantwoord door khindall, 3 maanden geleden