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My bookmarks are gone. I tried to restore the backups and it says "Unable to process the backup file."

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process… (meer info)

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process the backup file." All the backups have zero bytes, but they show the number of items. There's also a message when I reopen Firefox that says "The bookmarks and history system will not be funtional because one of Firefox's files is in use by another application. Some security software can cause this problem." but nothing else is running. I restarted my computer and it still says that. I tried deleting the favicons.sqlite and places.sqlite files and it made that message go away, but I still got the "Unable to process the backup file" message when I tried to restore my bookmarks.

Gevraagd door helpPleez, 3 maanden geleden

Laatst beantwoord door FredMcD, 3 maanden geleden

  • Gearchiveerd

I lost bookmarks of all my life / Need Help to repair them please

Hello, I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I … (meer info)

Hello,

I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I use for years ; (Thx by the way) ; corrupted my data on the run...? I started Firefox again but, no extension, no bookmarks, etc.. I Have kept a backup of all this FF profile, just in case.

My 1st step was to try to get a new profile a import my previous data from Firefox Sync - but somehow , I'm angry at myself again for not understanding how FF Sync work, no data from FFSync updated my data - It stayed like this for a long time , like a new profile without data (I used Xmarks before so I thought it was replacing it).

2nd step: I tried to load all bookmarks-xxx.jsonlz4 located in the bookmarkbackups folder from the FF bookmarks tools (Import / export ; etc). FF seems to see all the bookmarks but can't load them. What is really important here is that FF backed up files for like a month and even my oldest file is unusable  : bookmarks-2019-01-19-xxx.jsonlz4 !!

3rd step: I tried to get my data back from FF files, in bookmarks files like bookmarks-2019-01-19-xxx.jsonlz4 from the bookmarkbackups folder. Someone pointed me to use the https://www.jeffersonscher.com/ffu/bookbackreader.html website but all the jsonlz4 files in the bookmarkbackups folder seems corrupted (or the format of files changed and his tool may need to be updated ?)

Example : File name: bookmarks-2019-01-19_2392_mKZssqkWMZt+Mqt-HOi68A==.jsonlz4; Size: 283114; last modified 18/01/2019 à 12:38:42 (failed JSON parsing: SyntaxError: Unexpected token in JSON at position 21928) Note: To try a different file, reload this page Can't seem to acces the step 2 part even after waiting longer

4th step: tried to get old Backup of my FF Profiles with Windows 10 Shadow Copy System, "Shadow Explorer" or "System Restore Explorer" Found 3 backup wich I restored also, all bookmarks seems to get the same problem. I think I'll need to look in to this because It's not official Windows tools, but I'm really disapointed here.. I think I'll put them on md5sum tools to compare them for a start.

5th step : tried to repair my <places.sqlite> a (80MB files) which I found renamed to sqlite.corrupt. With the help of http://www.froebe.net/blog/2015/05/27/error-sqlite-database-is-malformed-solved/ , all I can get is a empty database at the end, but Im not a sqlite expert so if anyone has an idea :-)

So please, any help on this matter would be greatly appreciated.

Thank you. (and sorry for my english)

Gevraagd door silou, 1 jaar geleden

Laatst beantwoord door jscher2000, 1 jaar geleden

  • Gearchiveerd

all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (meer info)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Gevraagd door Tirsh, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

  • Gearchiveerd

I just updated firefox and lost access to all my bookmarks previously available in pre-updated firefox. This is unacceptable.

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates.… (meer info)

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates. This is unacceptable. Mozilla should be held accountable if this matter is not rectified immediately. Years of bookmarks gone.

Gevraagd door reallyupset, 1 jaar geleden

Laatst beantwoord door jscher2000, 1 jaar geleden

  • Gearchiveerd

Lost all my data, suspect corrupt places.sqlite file, need help recovering and restoring data.

Data loss, suspect corrupt places.sqlite file, need help recovering and restoring data. Reinstalled Windows 10 and Firefox 63.0.1 on new hard drive, still have old data f… (meer info)

Data loss, suspect corrupt places.sqlite file, need help recovering and restoring data.

Reinstalled Windows 10 and Firefox 63.0.1 on new hard drive, still have old data files but suspect corrupt places.sqlite file, someone please help recover and restore my data.

Thank you, JChavez

Gevraagd door ChavezJ, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

All my bookmarks including auto backups have vanished. How might I get them back?

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is a… (meer info)

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is all fine except the only profile folder/file I can find is today's. No auto backups in sight. Nothing.

Any ideas please?

Gevraagd door twilko69, 1 jaar geleden

Laatst beantwoord door jscher2000, 1 jaar geleden

  • Gearchiveerd

Where are my missing BOOKMARKS stored?

I made a backup with MOZBACKUP on Dec 14, 2018. Today I installed the new Firefox Quantum 64.0 Version on my new computer. I logged in with my regular Email adress and… (meer info)

I made a backup with MOZBACKUP on Dec 14, 2018. Today I installed the new Firefox Quantum 64.0 Version on my new computer. I logged in with my regular Email adress and normally all files should be inserted into the Firefox Bookmark Folder.

Unfortunately there were missing all bookmarks from the capitals L - O ! which I backuped yesterday on Dec 14 and I do not know what is wrong. After I found out the error, I tried to import all bookmarks again from the MOZBACKUP FILE but there came another ERROR note with "Unsupported file type".

Best Regards and thanks in advance for your help! Susan

Gevraagd door Subischoff1963, 1 jaar geleden

Laatst beantwoord door guigs, 1 jaar geleden

  • Gearchiveerd

bookmarks do not show up on bar

Since my update, my bookmarks disappeared. If I click on Bookmarks, then toolbar, I see them. They just aren't showing up at the top bar. I also tried clicking on the boo… (meer info)

Since my update, my bookmarks disappeared. If I click on Bookmarks, then toolbar, I see them. They just aren't showing up at the top bar. I also tried clicking on the books icon to the right, but nothing shows up there, either.

Any assistance would be appreciated.

Gevraagd door McMom, 1 jaar geleden

Laatst beantwoord door jscher2000, 1 jaar geleden

  • Gearchiveerd

firefox update wiped out all my bookmarks

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...! … (meer info)

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...!

Gevraagd door Whard, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

why were my bookmarks deleted when firefox updated

firefox updated itself today 3/1/2019 and when i came to use it again all my bookmarks have been deleted. there were lots of bookmarks saved but i didnt back them up beca… (meer info)

firefox updated itself today 3/1/2019 and when i came to use it again all my bookmarks have been deleted. there were lots of bookmarks saved but i didnt back them up because ive had no need before as they were always there, but not this time. is there any way that i can retrieve them

Gevraagd door samurai1966, 1 jaar geleden

Laatst beantwoord door jscher2000, 1 jaar geleden

  • Gearchiveerd

After new update I lost all my bookmarks, I can't restore them and I can't even create new ones, how can I fix that?

The bar where all my bookmarks should be is empty and button for making bookmarks just doesn't react to anything. I tried restoring them, it said its can't be restored. … (meer info)

The bar where all my bookmarks should be is empty and button for making bookmarks just doesn't react to anything. I tried restoring them, it said its can't be restored.

Gevraagd door Kosinsky, 1 jaar geleden

Laatst beantwoord door jscher2000, 1 jaar geleden

  • Gearchiveerd

Just upgraded and bookmarks are missing and I've tried alot of fixes without success

When walking through the FF troubleshooting page on missing bookmarks I got to the Library and Restore / Backup Bookmarks and then got the error Unable to Process the Ba… (meer info)

When walking through the FF troubleshooting page on missing bookmarks I got to the Library and Restore / Backup Bookmarks and then got the error Unable to Process the Backup File.

Earlier I had tried the Profile change as suggested to "place.sqlite.old and that didn't work.

I did find these files (see screenshot) but I don't know how to use them. Thanks for any help. (I knew I shouldn't have updated!!)

Gevraagd door davidjfay, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

Bookmarks -> properties are gone!?!

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again: After my… (meer info)

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again:

After my last update I lost all my properties of the bookmarks!?!?! Where can I find them? Or how can I recover them?

Gevraagd door rrieper911, 1 maand geleden

Laatst beantwoord door Aashish Kumar, 1 maand geleden

  • Gearchiveerd

All of my bookmarks are gone. Firefox wasn't even shut down, only minimized. I had bookmarks earlier today, now they are all gone

Using Macbook Pro. I had my computer sleeping and Firefox minimized. I had bookmarks earlier and a bunch on the bookmarks toolbar....now I have nothing. When I go to vi… (meer info)

Using Macbook Pro. I had my computer sleeping and Firefox minimized. I had bookmarks earlier and a bunch on the bookmarks toolbar....now I have nothing.

When I go to view all bookmarks > Import > Restore, I have no dated backups listed at all. Nothing. Has it all been lost? Do I have no Firefox profile backups? Any way to get this information back?

Gevraagd door gtessler, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

All bookmarks including the backup's are deleted FF 63.0/64bit after restart of pc

Yesterday 29-10-2018 after startup all FF bookmarks were gone, I checked the backup's folder, there was only one profile and the backup's folder did not contain backup's.… (meer info)

Yesterday 29-10-2018 after startup all FF bookmarks were gone, I checked the backup's folder, there was only one profile and the backup's folder did not contain backup's. So I started from scratch yesterday, but today those bookmarks were deleted again. The only bookmarks that show up are the standard ones. This time the restore function showed the backup from yesterday, but after importing that it appeared to be empty.

Gevraagd door ReactoFX, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

This morning my Firefox prompted for an update and adding a mobile phone sync... in the process ALL bookmarks were lost. HELP.

I tried fixes per suggestions, but there is no back-up to back up. All bookmarks are just plain gone. Can anyone help

Gevraagd door PDep, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

My bookmarks are missing and none of the articles in the help forum solved the issue

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "li… (meer info)

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "library" Having tried importing them from back up and converting to HTML files but still not showing in Firefox anywhere.......... please help!

Gevraagd door SimonCheese, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden