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  • Gearchiveerd

All streaming video with my Firefox browser is choppy and constantly stutters and stops and starts. This does not happen with Internet Explorer. Help!!

Any streaming video that I view on Firefox stutters, is choppy and very irritating to try and watch. I opened up Internet Explorer and found that I don't have those issu… (meer info)

Any streaming video that I view on Firefox stutters, is choppy and very irritating to try and watch. I opened up Internet Explorer and found that I don't have those issues. This occurs on YouTube, Facebook, and all other videos that I attempt to watch.

Gevraagd door TommyRay2013, 6 jaar geleden

Laatst beantwoord door goofball2, 6 jaar geleden

  • Gearchiveerd

Keeps freezing and not responding

For the past few weeks my web browser keeps freezing up on me and i get the message on top of the browser saying not responding. I thought my computer was all cluttered w… (meer info)

For the past few weeks my web browser keeps freezing up on me and i get the message on top of the browser saying not responding. I thought my computer was all cluttered with files or cookies. So I reinstalled my windows 7. In the process deleting everything on my computer. I thought this was going to fix the problem but no luck. It is still doing the same thing.

Gevraagd door LOCxDOGxJENK3NS, 6 jaar geleden

Laatst beantwoord door whizzed, 6 jaar geleden

  • Gearchiveerd

Firefox STILL won't let me add a security exception

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this. First of all, I posted about this months ago, the thread can be… (meer info)

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this.

First of all, I posted about this months ago, the thread can be found here: https://support.mozilla.org/en-US/questions/965352 . No personal ill-will toward the folks who responded, but none of the replies were helpful. Most were not even APPLICABLE. (This includes the final one, that I didn't respond to.)

Briefly: Occasionally, seemingly at random, a site (often one I've previously accessed with no problem) will start giving me the "This connection is untrusted" screen I'm sure you've all seen occasionally, ostensibly because of invalid security certificates, but in reality for no damn reason at all, at least not that I've ever been able to discern. I then click on the "I understand the risks => Add exception" option - unlike some others who have similar issues, I DO get this option, it's not greyed out or anything. This brings up the "Add Exception" dialog as expected, but apparently it's merely decorative, because when I click the Confirm Security Exception button at the bottom, LITERALLY NOTHING happens. The box doesn't close, no error message comes up, there is no visible change of any kind. I hope I'm being clear, when I say LITERALLY NOTHING happens I mean LITERALLY NOTHING happens.

(Sorry if that sounds condescending, but you'd be amazed at the number of times I've said something like that and the *immediate* response is something like "What did the error message say?". And looking at it from the other side, having done tech support, you'd be equally amazed at the things customers described as "nothing happening" that could not possibly be further from "nothing", including error messages that plainly spelled out what the problem was! I'm just trying to (a) avoid the first scenario, and (b) make it clear that this isn't an instance of the second one...)

To belatedly respond to the last message in the previous thread:

* I am NOT in private browsing mode
* There are no intermediate certificates involved (and even if there were, I would have no clue, based on that message, about HOW to get them). 
* Also, it's a very bad sign that this message expressed doubt about whether I had an option that my original post quite explicitly spelled out that I *did* have. Again, no personal ill-will, and I know the OP in that thread was rather long, but even so, that kind of thing makes me wonder what *else* about the problem the person responding might have misunderstood.

Anyway. Hope that's clear enough, if anything isn't, please ask. I'm happy to answer questions about my settings and whatever else might be relevant, much less happy to correct faulty assumptions after the fact. It seems that significantly more people than me have this problem, let's see if we can get it resolved once and for all.

Gevraagd door purpleplatypus, 6 jaar geleden

Laatst beantwoord door laknox, 6 jaar geleden

  • Gearchiveerd

I can't play MP3 audio directly or with HTML5 on Firefox

I have a laptop with Windows 7 Home Premium x64, which I had to reinstall recently because of some hard drive problems. I used to be able to play MP3 audio files directly… (meer info)

I have a laptop with Windows 7 Home Premium x64, which I had to reinstall recently because of some hard drive problems. I used to be able to play MP3 audio files directly on Firefox, when I clicked a link to a MP3 file a new tab would open and the audio would start playing. But now I get a window asking me whether I want to open it (with Windows Media Player by default), or save it, and I can't play MP3 files with HTML5 <audio> tag, supposedly my browser doesn't support it. I've read that in Windows 7 Firefox plays both H.264 and MP3 through Media Foundation, and I can play H.264 videos without problems, so I guess it's some problem with my MP3 codecs or something, though I can play MP3 files with Windows Media Player. Also, media.windows-media-foundation.enabled is set to `true' in about:config, so it's supposed to work, but it doesn't.

What can I do?

Gevraagd door DaRk_St0rM, 6 jaar geleden

Laatst beantwoord door jscher2000, 6 jaar geleden

  • Gearchiveerd

How to enable webGL in firefox

Today, I wanted to view a model on thingiverse using their thingyview. This javascript 30 viewer uses webGL. I remember using it in former firefox versions quite often. N… (meer info)

Today, I wanted to view a model on thingiverse using their thingyview. This javascript 30 viewer uses webGL. I remember using it in former firefox versions quite often.

Now, it won't work. It works in Google Chrome and Opera with no problem, so I assume this must be problem of browser configuration, not drivers.

Gevraagd door Jakub Mareda, 6 jaar geleden

Laatst beantwoord door philipp, 6 jaar geleden

  • Gearchiveerd

how to retrieve accidentally deleted history from 6 months and older

I work on PC and was going through my history 6 months and older to see the links I needed to save and delete what I didn't need. I was deleting three links when the whol… (meer info)

I work on PC and was going through my history 6 months and older to see the links I needed to save and delete what I didn't need.

I was deleting three links when the whole thing just went blank. I desperately need to retrieve this history as I need it for work.

I was wondering what to do and if restoring my system to a previous version will affect my firefox history? Please help!

Gevraagd door Breee, 6 jaar geleden

Laatst beantwoord door cor-el, 6 jaar geleden

  • Gearchiveerd

Is there a Play Store .apk downloading extension for Firefox desktop like there is for Chrome (Which I don't use)

Just looking for an extension or plugin to download .apks from the Play Store to my desktop. I'm talking legally purchased or officially free ones. Chrome has it, but I d… (meer info)

Just looking for an extension or plugin to download .apks from the Play Store to my desktop. I'm talking legally purchased or officially free ones. Chrome has it, but I don't use chrome. I also don't have anything Google on my phone other than, arguably, the OS, which is CyanogenMod. There are apps I'd purchased when I was still running the default OS and I'd like to have them back.

Gevraagd door Psycholist, 6 jaar geleden

Laatst beantwoord door Jakub Mareda, 6 jaar geleden

  • Gearchiveerd

connection not encrypted

sir, when i tried to open this website http://www.pointdollars.com/ it's not loading and displaying error "your connection to this website is not encrypted. ple… (meer info)

sir,

when i tried to open this website http://www.pointdollars.com/ it's not loading and displaying error "your connection to this website is not encrypted. please help me, i really need this website..

Gevraagd door bhavani624, 6 jaar geleden

Laatst beantwoord door MSMac, 6 jaar geleden

  • Gearchiveerd

Pages keep redirecting themselves automatically to http://ww94.btosjs.info/ and I can't browse websites properly. Is there a way to fix this?

Pages keep redirecting themselves automatically to http://ww94.btosjs.info/ and I can't browse websites properly. Is there a way to fix this? … (meer info)

Pages keep redirecting themselves automatically to http://ww94.btosjs.info/ and I can't browse websites properly. Is there a way to fix this?

Gevraagd door pEi3, 6 jaar geleden

Laatst beantwoord door FredMcD, 6 jaar geleden

  • Gearchiveerd

Can't play YouTube HTML5 videos in Firefox 26

I'm using Firefox 26 in Windows 7 x64 SP1.Since yesterday I can't play Youtube HTML5 videos. I have the HTML5 player activated in http://www.youtube.com/html5 and when I … (meer info)

I'm using Firefox 26 in Windows 7 x64 SP1.Since yesterday I can't play Youtube HTML5 videos. I have the HTML5 player activated in http://www.youtube.com/html5 and when I try to play a compatible video, like this one: http://www.youtube.com/watch?v=BGBM5vWiBLo I get a big 'loading' animation and nothing happens.That same video is playing without a problem in Internet Explorer 11.

Thanks for your help.

Gevraagd door DaRk_St0rM, 6 jaar geleden

Laatst beantwoord door WhereIsMyMindAt, 6 jaar geleden

  • Gearchiveerd

Web Search tab opens every time i open firefox. i do not want this

i always have had four tabs on my as a standard when i open firefox. all of a sudden a tab called Web Search opens. i neither asked for or want this. how can i stop it fr… (meer info)

i always have had four tabs on my as a standard when i open firefox. all of a sudden a tab called Web Search opens. i neither asked for or want this. how can i stop it from opening

Gevraagd door toant, 6 jaar geleden

Laatst beantwoord door FredMcD, 6 jaar geleden

  • Gearchiveerd

Flash player plugin SLOW, uses alot of CPU time

I am having a problem with Firefox versions 29 and 30. My browser gets very very slow, stalls, scroll bars don't work etc. when I visit sites that host flash videos. I … (meer info)

I am having a problem with Firefox versions 29 and 30. My browser gets very very slow, stalls, scroll bars don't work etc. when I visit sites that host flash videos.

I get two instances of the flashplayerplugin_14_0_0_125.exe *32 running and one of the instances takes as much as 30% of the cpu time.

Sometimes I get a popup dialog box that says "Shockwave may be busy....."

I have tried disabling hardware accel in the plugin, but no difference. I upgraded firefox from 29 to 30, no difference.

I tried running Firefox in safe mode and then enabling Flash when trying to view a video - no difference

Flash works just fine and uses almost no CPU time in Internet Explorer 8


My system is Windows 7 64 bit home edition

Gevraagd door Jodo, 6 jaar geleden

Laatst beantwoord door FredMcD, 6 jaar geleden

  • Gearchiveerd

When I open a new tab recently it is loading rts.dsrlte.com/?m=tab and open the yahoo. I want load nothing. I reinstalled it. But it is not fixes. Please help

When I open a new tab recently it is loading rts.dsrlte.com/?m=tab and open the yahoo. I want load nothing. I reinstalled it. But it is not fixes. Please help me. … (meer info)

When I open a new tab recently it is loading rts.dsrlte.com/?m=tab and open the yahoo. I want load nothing. I reinstalled it. But it is not fixes. Please help me.

Gevraagd door mamziyan, 5 jaar geleden

Laatst beantwoord door cor-el, 5 jaar geleden

  • Gearchiveerd

UPdate Firefox 36 multiple problems errors

WOW long time Mozilla Firefox user, but new update just keeps getting better and better ( NOT!) It took away my icons bookmarks etc, and started giving me forbidden acces… (meer info)

WOW long time Mozilla Firefox user, but new update just keeps getting better and better ( NOT!) It took away my icons bookmarks etc, and started giving me forbidden access errors for websites and would not let me open sponsor links in Amazon, and would not let me re- download updated yahoo tool bar, and I could go on and on, but the point is: this was NOT beta version, its the real deal and all it is ends up being more trouble than its worth! WHY oh WHY must Mozilla update and yet make it all worse for it's users? I spent hours trying to find work arounds, etc, and finally have been forced to go back uninstall it and install the Mozilla 35 version that might not be perfect, but it works and so does all my stuff work in it. The other thing, I do the syncing, but that does not help get anything back and I do the mozbackup ( software program) but it would not fix the issues Mozilla firefox 36 has.

So I guess like many others, I will have to wait around till its been out awhile and see if same issues, then go back to 35 if all else fails. This is why I stayed so long on FF 17 or 19 anything to keep from updating, but I know I know, its about security blahblah blah... so i finally break down and update, but always always always to my dismay it takes me hours to get things back or get them right or lose them altogether frankly I wish there would be no final update until testing is really done, i know you can't help what add on's etc we have as there are so many, but beyond those crashes or not working add on situations, there are problems with this update ( and so many of them) so can you please fix them before you put this stuff out there for us to use???

Gevraagd door dobydoby, 5 jaar geleden

Laatst beantwoord door CallyCat, 5 jaar geleden

  • Gearchiveerd

Why do I get a cross domain error mesage when trying to enter a portal?

I am trying to enter an employee self help section. The relevant site info is as follows: https://aalawp.aaacooper.com:9600/lawson/portal/ I have tried to also type the a… (meer info)

I am trying to enter an employee self help section. The relevant site info is as follows:

https://aalawp.aaacooper.com:9600/lawson/portal/

I have tried to also type the above info in the browser section with no success. I used to be able to access the portal, but since I updated some application, I cannot access by any means.

Thanks in advance for any help that is given.

Gevraagd door azpearce25, 6 jaar geleden

Laatst beantwoord door gnittala, 6 jaar geleden

  • Gearchiveerd

desktop website links only open homepage not desired link, is there a fix?

Firefox is my default browser, using W7. All of the desktop links to websites when clicked open Firefox which then opens my home page and not the link specified in the de… (meer info)

Firefox is my default browser, using W7. All of the desktop links to websites when clicked open Firefox which then opens my home page and not the link specified in the desktop icon. All other desktop shortcuts to programs on local computer perform as desired.

Gevraagd door gaoilman, 6 jaar geleden

Laatst beantwoord door cor-el, 6 jaar geleden