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How to make [Search Mozilla Support] honor specification of a phrase?

  • 6 antwoorden
  • 4 hebben dit probleem
  • 64 weergaven
  • Laatste antwoord van OldNerd

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Many search facilities will honor a phrase. If I specify "tab character" [including the quote marks!], they will search for the phrase "tab character" and only return links to documents with that phrase. As I discovered when trying to answer a question about controlling how the tab character is rendered, the search function in Mozilla support returns links to everything dealing with browser tabs. I tried using s-quote marks rather than d-quote marks, but that did not help. I could not find any button with a name like "Advanced" to get more control over the search. So far as I can tell, [Search Mozilla Support] insists on treating the phrase "tab character" as a search for anything with the word "tab" or the word "character".

Gekozen oplossing

I posted a similar comment here: https://support.mozilla.org/en-US/questions/965720?esab=a&s=Mozilla+Support+search&r=4&as=s

... and cor-el posted a helpful suggestion -- searching elsewhere (like Google) but specifying "site:support.mozilla.org".

Dit antwoord in context lezen 👍 1

Alle antwoorden (6)

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Look on top for Contributor Tools -> Advanced Search -> select Support Questions as it defaults to Knowledge base.

Bewerkt door James op

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Yes, using quotes to specify a search term is one of the most wanted features for me (and probably a lot of others) on this forum, but it still hasn't been implemented.
Only a Google site search will work to search for a multi-word phrase enclosed in quotes.

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The pointer to [Contributor Tools][Advanced Search] is helpful, but it still does not solve the problem that searching for "foo bar" is misinterpreted as searching for {either "foo" or "bar"}.

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Thanks for the info, cor-el. It is nice to know that the deficiency really is in the search engine rather than my own wetware.

Bewerkt door OldNerd op

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Gekozen oplossing

I posted a similar comment here: https://support.mozilla.org/en-US/questions/965720?esab=a&s=Mozilla+Support+search&r=4&as=s

... and cor-el posted a helpful suggestion -- searching elsewhere (like Google) but specifying "site:support.mozilla.org".

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Yes, specifying that the site is "support.mozilla.org" on Google's Advanced Search Page does work around the failing in Mozilla's own search.

Bookmarking

http://www.google.com/advanced_search?as_sitesearch=support.mozilla.org

is helpful for getting to the Advanced Search page on Google quickly, w/o having to do a sacrificial plain search first and w/o having to type in the site.