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How can I remove livesearch from the Mozilla Firefox browser window?

Geplaatst

Somehow I got the live-search malware embedded into the Firefox browser window. I have tried to remove it using SuperAntiSpyware, Spybot-S7D, and Malwarebyte. Plus ran AVG. Did all four of these several times. But I still have livesearch.

How do I get rid of it? Will uninstalling Firefox and the reinstalling it work. If I uninstall Firefox and reinstalling it, will I loos all my bookmarks?

Please Help!

Thanks, Naturewoman

Somehow I got the live-search malware embedded into the Firefox browser window. I have tried to remove it using SuperAntiSpyware, Spybot-S7D, and Malwarebyte. Plus ran AVG. Did all four of these several times. But I still have livesearch. How do I get rid of it? Will uninstalling Firefox and the reinstalling it work. If I uninstall Firefox and reinstalling it, will I loos all my bookmarks? Please Help! Thanks, Naturewoman

Aanvullende systeemdetails

Geïnstalleerde plug-ins

  • Shockwave Flash 11.6 r602
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Google Update
  • 5.1.20125.0
  • iTunes Detector Plug-in
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • np-mswmp

Toepassing

  • Firefox 19.0.2
  • Useragent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Ondersteunings-URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensies

  • Printing Helper 2.5 (lhcixobrlp@lhcixobrlp.org)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Afbeeldingen

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0042
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 1-10-2012
  • driverDate2:
  • driverVersion: 8.15.10.2622
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics)
  • windowLayerManagerType: Direct3D 10

Aangepaste voorkeuren

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: https://www.google.com/
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • font.internaluseonly.changed: False
  • gfx.direct3d.checkDX10: False
  • keyword.URL: http://dts.search-results.com/sr?src=ffb&gct=ds&appid=390&systemid=406&apn_dtid=BND406&apn_ptnrs=AG6&apn_uid=4815492023044030&o=APN10645&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362964608
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Div

  • User JS: ja
  • Toegankelijkheid: nee
jscher2000
  • Top 10 Contributor
3389 oplossingen 30756 antwoorden

Nuttig antwoord

Generally speaking, uninstalling and reinstalling Firefox doesn't solve most problems unless you remove all your personal settings, which I definitely do NOT recommend.

These kinds of infiltrations can take some effort to remove. To make it easier, Firefox now had a "reset" feature which preserves your bookmarks but strips away custom settings and extensions, which are the source of most problems.

You could try manually removing the "Printing Helper" extension and resetting your search settings first. If these don't help, then try the reset.

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Then run the Search Reset extension from here:

https://addons.mozilla.org/en-us/firefox/addon/searchreset/

More info on reset: Refresh Firefox - reset add-ons and settings

Any luck?

Generally speaking, uninstalling and reinstalling Firefox doesn't solve most problems unless you remove all your personal settings, which I definitely do NOT recommend. These kinds of infiltrations can take some effort to remove. To make it easier, Firefox now had a "reset" feature which preserves your bookmarks but strips away custom settings and extensions, which are the source of most problems. You could try manually removing the "Printing Helper" extension and resetting your search settings first. If these don't help, then try the reset. orange Firefox button (or Tools menu) > Add-ons > Extensions category Then run the Search Reset extension from here: https://addons.mozilla.org/en-us/firefox/addon/searchreset/ More info on reset: [[Reset Firefox – easily fix most problems]] Any luck?

Vraageigenaar

Thank you! I think it worked! I did a few Google searches and each time it took me to the actual page instead of live search.

I'll keep you posted if the maleware re-shows itself.

Thanks again! I've worked on this problem for weeks. Nice to think it's finally gone.

Have a great day! Naturewoman

Thank you! I think it worked! I did a few Google searches and each time it took me to the actual page instead of live search. I'll keep you posted if the maleware re-shows itself. Thanks again! I've worked on this problem for weeks. Nice to think it's finally gone. Have a great day! Naturewoman