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When I turn on Cocoon my FireFox crash and close all it's tabs automatically. What can I do?

Geplaatst

I wanna check my Facebook Account. In Iran you can not use it without a proxy.But Cocoon helps me to open this website without a single problem. But now, since yesterday, I cannot open FB. When I turn on Cocoon my Friefox crash... what can i do now?

Aanvullende systeemdetails

Geïnstalleerde plug-ins

  • Google Update
  • Facebook Desktop Plugin
  • 4.1.10329.0
  • Shockwave Flash 11.1 r102
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.0
  • NPWLPG
  • Yahoo Application State Plugin version 1.0.0.7
  • The plug-in allows you to open and edit files using Microsoft Office applications

Toepassing

  • Useragent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

Meer informatie

philipp
  • Top 10 Contributor
  • Moderator
2042 oplossingen 8887 antwoorden

Nuttig antwoord

hello peggy, would you be able to provide a crash id for those last few crashes like it's described here and to attach them to your next post. thank you!

Nuttig antwoord

Unfortunately, when i click on the Details button, nothing happens. It doesn't give me any crash id. But it's image is just like this:

philipp
  • Top 10 Contributor
  • Moderator
2042 oplossingen 8887 antwoorden

please enter about:crashes into the firefox location bar - there should be a list of the crash IDs that got reported to mozilla.

ozmoises 0 oplossingen 1 antwoorden

Same problem as well, i noticed it started after i updated my firefox to the new version, maybe its incompatible with cocoon ?

GrayFoxXD 0 oplossingen 2 antwoorden

bp-5a25bd59-c455-48f8-a7cc-a07c22120830 this is the report ID,yeah i have the same problem with peggy firefox crashed everytime i turning cocoon on, maybe it's because the new update? :( help us, thank you

Bewerkt door GrayFoxXD op

philipp
  • Top 10 Contributor
  • Moderator
2042 oplossingen 8887 antwoorden

hello, there has been an update of the cocoon addon yesterday that reportedly should address the issue - please try downloading it from https://www.getcocoon.com/support/download

Vraageigenaar

I have the same problem with this new update of the cocoon, my firefox keep on crashing... it doesn't let me use cocoon!!! :((((

GrayFoxXD 0 oplossingen 2 antwoorden

It's working now :) you just need to install the new cocoon, thanks for the help much appreciate

Bewerkt door GrayFoxXD op

Vraageigenaar

wow! mine is not working :(((((

rozita11 0 oplossingen 1 antwoorden

When I turn on Cocoon my FireFox crash and close all it's tabs automatically. What can I do?