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Firefox lagging and hanging

Geplaatst

I'm having this problem with Firefox, I can't load up pages, watch videos, save images or anything else properly. It always hangs for some seconds, sometimes getting the "not responding" added to the window name.

I already tried everything I found on the support pages: cleared cookies, tried safe mode, tried with a new profile, disabled plugins, reinstalled Firefox, disabled hardware acceleration, resetted settings, cleared sessionrestore, scanned for viruses, checked the firewall, cleared download list, checked the hard disk for errors (got none), and other stuff I forgot. Results? None. It's all the same.

If I try using Internet Explorer, on the other hand, I get no hangs at all, so I don't think it's a hardware problem.

What else is left for me to try? Please, these hangs are getting on my nerves.

(and sorry for the troubleshooting information being in Portuguese, I don't know how to change it to english without translating it myself)

I'm having this problem with Firefox, I can't load up pages, watch videos, save images or anything else properly. It always hangs for some seconds, sometimes getting the "not responding" added to the window name. I already tried everything I found on the support pages: cleared cookies, tried safe mode, tried with a new profile, disabled plugins, reinstalled Firefox, disabled hardware acceleration, resetted settings, cleared sessionrestore, scanned for viruses, checked the firewall, cleared download list, checked the hard disk for errors (got none), and other stuff I forgot. Results? None. It's all the same. If I try using Internet Explorer, on the other hand, I get no hangs at all, so I don't think it's a hardware problem. What else is left for me to try? Please, these hangs are getting on my nerves. (and sorry for the troubleshooting information being in Portuguese, I don't know how to change it to english without translating it myself)

Aanvullende systeemdetails

Dit gebeurde

Telkens als Firefox werd geopend

Dit begon toen …

Got new computer and installed Windows 7

Geïnstalleerde plug-ins

  • Shockwave Flash 11.1 r102
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
  • 4.1.10111.0
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Toepassing

  • Useragent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

Meer informatie

Informações básicas sobre o aplicativo
Nome
Firefox
Versão
10.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
Pasta do perfil
Abrir pasta
Plugins ativos
about:plugins
Configuração da compilação
about:buildconfig
Relatórios de travamento
about:crashes
Uso de memória
about:memory
Extensões
Nome
Versão
Ativa
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Babylon Spelling and Proofreading
1.0.0.1
true
adapter@babylontc.com
Desprotetor de Links
1.2.7
true
desprotetordelinks@claudio-silva.com
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Greasemonkey
0.9.17
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
HTML5 Extension for Windows Media Player Plug-in
1.0.5
true
jid0-nRwp7VvCqZcSRTppwWz2npqGEKw@jetpack
Screengrab
0.96.3
true
{02450954-cdd9-410f-b1da-db804e18c671}
Torbutton
1.4.5.1
true
{e0204bd5-9d31-402b-a99d-a6aa8ffebdca}
Anti-Banner
12.0.0.470
false
KavAntiBanner@Kaspersky.ru
Babylon Translation Activation
1.1
false
ocr@babylon.com
Kaspersky URL Advisor
12.0.0.470
false
linkfilter@kaspersky.ru
Kaspersky Virtual Keyboard
12.0.0.470
false
virtualKeyboard@kaspersky.ru
Preferências modificadas
Nome
Valor
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com.br/
browser.startup.homepage_override.buildID
20120215223356
browser.startup.homepage_override.mstone
rv:10.0.2
extensions.lastAppVersion
10.0.2
gfx.direct2d.disabled
true
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
network.security.ports.banned
8118,8123,9050,9051
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
Gráficos
Descrição do adaptador
NVIDIA GeForce GTX 580
ID do fornecedor
10de
ID do dispositivo
1080
RAM do adaptador
3072
Drivers do adaptador
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Versão do driver
8.17.12.6658
Data do driver
1-7-2011
RAM do adaptador (GPU #2)
Unknown
Drivers do adaptador (GPU #2)
Unknown
Direct2D ativo
false
DirectWrite ativo
false (6.1.7601.17563)
Parâmetros ClearType
Parâmetros ClearType não encontrados
Renderização WebGL
Google Inc. -- ANGLE (NVIDIA GeForce GTX 580) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)
Janelas aceleradas pela GPU
0/1

Vraageigenaar

I'm sorry for taking so long to answer, but I just didn't have the time to try this.

Well, in these 3 weeks, Firefox had gone back to hanging. I tried creating a fresh profile, at first without saving anything from the old profile, and it still hangs.

I'm sorry for taking so long to answer, but I just didn't have the time to try this. Well, in these 3 weeks, Firefox had gone back to hanging. I tried creating a fresh profile, at first without saving anything from the old profile, and it still hangs.

Vraageigenaar

Need some help here.

Need some help here.