Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox freezes when loading

  • 32 antwoorden
  • 33 hebben dit probleem
  • 173 weergaven
  • Laatste antwoord van John99

more options

Since nobody is looking at the old post, I will repost it here and hope that someone will have solution for me.

I tried many things with newest versions with Firefox UX, Aurora and 6 and yet it freezes all the time when loading any page.

Alle antwoorden (12)

more options

Another update: The issue keeps repeating even with full format of the system and just installing FF6 straight up.

more options
more options

No problems found on the hard drives, and today, I started FF and it updated to 6.0.1 and it froze while loading "what's new in firefox" page on startup even. - Image

more options

Also, I've noticed that every time I start firefox, in about roughly 5 seconds it freezes always when I start using it (load some page or something). Nomatter if I am loading any new page or not. I've done everything that was suggested here and yet the problem continues to exist.

Bewerkt door Frejm op

more options

When firefox freezes, I can try to force close or wait for it to respond. The details are following:

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	7.0.1.4288
 Application Timestamp:	4e83b93a
 Hang Signature:	81dc
 Hang Type:	0
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Hang Signature 1:	81dc4334b3cd048cbd93721443aad13e
 Additional Hang Signature 2:	c1ce
 Additional Hang Signature 3:	c1ce8196a21c3ad4c1f6dcd6647c44a3
 Additional Hang Signature 4:	81dc
 Additional Hang Signature 5:	81dc4334b3cd048cbd93721443aad13e
 Additional Hang Signature 6:	c1ce
 Additional Hang Signature 7:	c1ce8196a21c3ad4c1f6dcd6647c44a3

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
more options

-> Update All your Firefox Plugins

When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

-> Restart Firefox

Check and tell if its working.

more options

Hello,

thanks for your reply. I did check my plugins before but now re-checked and they are all up-to-date as seen here.

The problem still persists.

Bewerkt door Frejm op

more options
more options

Change the connections setting.

This problem became more evident in Firefox 7 and was fixed in Firefox 8. It causes problems sometimes on Window systems, including failure to complete loading and hangs.

The workaround is fairly quick and simple and so worth a try.

more options

@John99: I don't have problem with infinite loading though. I anyway tried your suggestion but no luck.

@mha007: Tried everything 1 by 1 but nothing could indicate from that list what is freezing firefox still. I even formatted my Laptop recently and just installed Firefox (7 and 8) and it still happens on fresh installations on Windows 7 64.

more options

Get your Crash ID

more options

Hi gain frejm,
A few more ideas for your consideration

  • hangs due to bookmarks database
    There is a problem causing hangs that is now fixed on Firefox 8 but not in Firefox 7 or earlier. It relates to the maintenance and use of places.sqlite the file that holds History and Bookmarks. There is an add-on that can be used to fix this problem
  • what version of firefox are you currently using?
    the system info from when you started the thread shows fx6, you should be on fx7 by now, in fact I would suggest you in fact change over to the beta channel so as to get firefox 8, that seems stable and has solved some of the fx7 problems

I will try to sumarise my understanding of a few of the facts, correct me if I am wrong.

  • problem is hangs or freezes of firefox (as opposed to crashes with crash info showing)
  • you have
    • scanned for malware
    • tried in safe mode, including also then disabling all plugins
    • tried reducing the max connections preference
    • you checked your firewall is not blocking anything

Some more questions

  • what security software and firewalls (including add blockers and any sytem software) are you currently using. (sometimes different products may interact badly)
  • how often and when does it hang, are you noticing any patern
    • if it hangs downloading and then loading almost any web page I suggest you try
    • save a web page to the local system drive, then try opening that saved copy,
does that work ok
  • try looking at your error console is that mainly clear of errors ?
    • use Firefox Button -> Web Developer -> Error Console
      1. clear all the errors
      2. try loading pages from this forum, does it remain clear of errors
        (It is probably fairly normal to see a variety of errors an a lot of sites, using this forum should be error free)
    • there is also the possibility of trying to log gc & cc collections in the error console, which could be informative, at least to the developers
  • Try using IE or some other browser, does that work ok ?
  • have you tried firefox in a new clean profile yet ?
    Troubleshoot and diagnose Firefox problems_-make-a-new-profile

There probably are a few unknown causes of hangs at present judging by the number of posts, it may be worth filing a formal bug about your problem if it occurs in safe mode with a recent supported release of firefox, if you are interested in making that effort please let me know.

  1. 1
  2. 2