Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can't log in to gmail (I know my password and user name), the page keeps refreshing, but I can log into gmail using Internet Explorer

  • 4 antwoorden
  • 176 hebben dit probleem
  • 36599 weergaven
  • Laatste antwoord van bob66k88

more options

I can log into gmail via Microsoft's Internet explorer so I know that my user name and password work. I have also added www.google.com to the list of allowable web sites in Firefox. The google account was started about two weeks ago and I had no trouble logging in until about 3 days ago. I have gone thru all the recovery steps suggested by google. I suspect that there is something between Firefox and google that needs fixing, but I do not know what.

Gekozen oplossing

Try clearing the cache and deleting cookies for the gmail/google, this can sometimes help with accessing a site that previously worked. For details see How to clear the Firefox cache and Clear cookies and site data in Firefox.

Dit antwoord in context lezen 👍 9

Alle antwoorden (4)

more options

Gekozen oplossing

Try clearing the cache and deleting cookies for the gmail/google, this can sometimes help with accessing a site that previously worked. For details see How to clear the Firefox cache and Clear cookies and site data in Firefox.

more options

I cleared all history and it worked. Thanks

more options

You're welcome

more options

Thanks! Worked for me also!