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Suddenly, I am unable to print anything when using Firefox and MAC OSX 10-6-3

  • 12 antwoorden
  • 17 hebben dit probleem
  • 647 weergaven
  • Laatste antwoord van Sarah

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I am unable to print anything when using MAC OSX 10-6.3. Printing works fine in all other programs.

This happened

Every time Firefox opened

== maybe after I installed a Brother printer, but I have uninstalled it and reinstalled Firefox since.

Alle antwoorden (12)

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Hi there,

Thanks for your question. This might actually be a problem with your printer and not Firefox. Are you able to print from other applications (such as TextEdit or even Safari)?

Please let me know - thanks! - Sarah

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I am able to print text edit, Word files, and while using Safari without any problem. Firefox sends a print cue to the printer, but it spits out a blank page everytime. Thanks.

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Hi Philip,

This could be an issue with some corrupt print preferences. In your toolbar go to about:config and reset all of your print.preferences. This could hopefully help!

- Sarah

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Thanks, but where would I find this on a MAC ?

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See also http://kb.mozillazine.org/Problems_printing_web_pages

To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.

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I did as you suggested, but I still cant print when in Firefox. I appreciate your help

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Hello,

I am using the latest Firefox version on my MacBook (Mac OS X version 10.5.8) and I cannot print anything from the web opened by Firefox. E.g. Word & Safari work fine. I contacted Canon and they suggest I contact you. What is happening?

Best,

Nele

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Hi Nele, Could you please tell us what happens when you try to print using Firefox? You can refer to this article to know more about printing from Firefox: How to print web pages in Firefox. You can also follow the steps mentioned in this article to try and solve your problem: Problems printing web pages.

Hope this helps.

Bewerkt door dynamite op

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The printer, an HP Laserjet, spits out a blank page. I have no trouble printing when using Safari.

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Edit: Didn't realize Philip is the OP!

Philip, I understand that you have reset print settings via about:config. Could you please also make sure that in the Print window, the "Presets" option is set to "Standard". After that, how does print behave?

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The preset is set to standard. Thanks

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Dear dynamite,

All of the above doesn't help... It is just standard procedure of which I was, using Firefox for almost 4 years, aware... And now, even when I open a PDF attachment in Safari, it downloads it under Firefox, and hence, doesn't let me print what I need...

Nele