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clear browsing history does not respond

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When I want to clear my browsing history using Clear Privare Data, Firefox does not respond. It clears the search history ok.

== Only a few days ago: 7th May approx.

When I want to clear my browsing history using Clear Privare Data, Firefox does not respond. It clears the search history ok. == Only a few days ago: 7th May approx.

Aanvullende systeemdetails

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  • Shockwave Flash 10.0 r45
  • The Totem 2.26.1 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233
  • The next generation Java plug-in for Mozilla browsers.
  • Version 0.9.9a Grishenko, copyright 1996-2007 The VideoLAN Teamhttp://www.videolan.org/
  • Gecko Media Player 0.9.4Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
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  • mplayerplug-in 3.55Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer JavaScript Enabled and Using GTK2 Widgets
  • Shockwave Flash 10.0 d21

Toepassing

  • Useragent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.19) Gecko/2010040121 Ubuntu/9.04 (jaunty) Firefox/3.0.19 GTB7.0

Meer informatie

Google Toolbar for Firefox

Morbus 135 oplossingen 2340 antwoorden

Hello Guy.

First of all, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at www.getfirefox.com.

As for your issue, you may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Hello Guy. First of all, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com www.getfirefox.com]. As for your issue, you may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Vraageigenaar

Hello Morbus, I have Linux, Jaunty Jackelope 64 bit version. How can I update to the latest version of Mozilla Firefox? I'm not too computer literate, so I'll need an easy step by step guide to follow. Thanks for your help.

Hello Morbus, I have Linux, Jaunty Jackelope 64 bit version. How can I update to the latest version of Mozilla Firefox? I'm not too computer literate, so I'll need an easy step by step guide to follow. Thanks for your help.
Morbus 135 oplossingen 2340 antwoorden
This should be what you need: http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Linux

Vraageigenaar

I have just updated to ubuntu 9.10 and updated to Firefox Namoroka 3.6.5pre but my browsing history still does not clear. Any suggestions?

I have just updated to ubuntu 9.10 and updated to Firefox Namoroka 3.6.5pre but my browsing history still does not clear. Any suggestions?
Morbus 135 oplossingen 2340 antwoorden

Firefox 3.6.5 is in development and is not supported... Please use the latest stable version (where did you get the development version even?). You can get it for free at getfirefox.com.

Firefox 3.6.5 is in development and is not supported... Please use the latest stable version (where did you get the development version even?). You can get it for free at [http://www.getfirefox.com getfirefox.com].

Vraageigenaar

I have now installed 3.6.3 but I still can't clear the browsing history. I got the 3.6.5. from the synaptic package manager.

I have now installed 3.6.3 but I still can't clear the browsing history. I got the 3.6.5. from the synaptic package manager.
Morbus 135 oplossingen 2340 antwoorden

Have you tried running Firefox in safe mode to disable all add-ons and see if that fixes the issue?

Have you tried running Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] to disable all add-ons and see if that fixes the issue?

Vraageigenaar

I ran firefox in safe-mode and now I can't watch videos, nor clear browsing history either. Can't update latest flash, even though I've followed all firefox instructions. Guy.

I ran firefox in safe-mode and now I can't watch videos, nor clear browsing history either. Can't update latest flash, even though I've followed all firefox instructions. Guy.
Morbus 135 oplossingen 2340 antwoorden

If you're running in safe mode with add-ons disabled, you won't be able to watch Flash videos, but HTML videos will still work (as those found in Wikipedia, for example).

You can go back to normal browsing. Can you please provide a screenshot of the whole window while you are trying to clear the browsing history?

If you're running in safe mode with add-ons disabled, you won't be able to watch Flash videos, but HTML videos will still work (as those found in Wikipedia, for example). You can go back to normal browsing. Can you please provide a screenshot of the whole window while you are trying to clear the browsing history?

Vraageigenaar

Here you are. Guy.

Here you are. Guy.

Vraageigenaar

Here's a screenshot of the add-ons. Guy.

Here's a screenshot of the add-ons. Guy.
Morbus 135 oplossingen 2340 antwoorden

I'm sorry, but I can't see the image. Are you sure you uploaded it correctly? Upload somewhere like http://imageshack.us/ if the image is larger that 200KB and post the link here.

I'm sorry, but I can't see the image. Are you sure you uploaded it correctly? Upload somewhere like http://imageshack.us/ if the image is larger that 200KB and post the link here.

Vraageigenaar

here's a screenshot of the add-ons

here's a screenshot of the add-ons

Vraageigenaar

here's the link for the add-ons: http://img59.imageshack.us/content_round.php?page=done&l=img59/8748/screenshot1nf.png

Vraageigenaar

I've managed to install the updated flashplater but the BBC IpPlayer doesn't work. Any suggestions? Guy.

I've managed to install the updated flashplater but the BBC IpPlayer doesn't work. Any suggestions? Guy.
Morbus 135 oplossingen 2340 antwoorden

Guy, I wanted a screenshot of the interface when you are trying to clear your browsing history. You know? The menu and all that, just as you are trying to clear it be it doesn't let you, I wanted that image.

Also, you have plenty more add-ons that that. Those are just the plugins. Extensions and themes are add-ons too.

Guy, I wanted a screenshot of the interface when you are trying to clear your browsing history. You know? The menu and all that, just as you are trying to clear it be it doesn't let you, I wanted ''that'' image. Also, you have plenty more add-ons that that. Those are just the plugins. Extensions and themes are add-ons too.

Vraageigenaar

The thing is, it does let me but nevertheless it doesn't clear the browsing history. Another strange thing: the icon I have is still for Namoroka pre-release (which I must have originally downloaded from an internet forum), yet when Firefox opens and I go to Help/About Mozilla Fox, it says I have Firefox version 3.6.3 (Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 GTB7.0). My videos etc now work, but I still can't watch anything on the BBC IPlayer. The mystery thickens!! Guy.

The thing is, it does let me but nevertheless it doesn't clear the browsing history. Another strange thing: the icon I have is still for Namoroka pre-release (which I must have originally downloaded from an internet forum), yet when Firefox opens and I go to Help/About Mozilla Fox, it says I have Firefox version 3.6.3 (Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 GTB7.0). My videos etc now work, but I still can't watch anything on the BBC IPlayer. The mystery thickens!! Guy.
Morbus 135 oplossingen 2340 antwoorden

That's weird... Have you tried reinstalling Firefox? No data will be lost. Uninstall your current installation, download the latest version off http://getfirefox.com/ and install... It's weird that the pre-release icon is still there...

That's weird... Have you tried reinstalling Firefox? No data will be lost. Uninstall your current installation, download the latest version off http://getfirefox.com/ and install... It's weird that the pre-release icon is still there...

Vraageigenaar

Here are some screen shots. Hope they're helpful in clearing up this mystery! Guy. http://my.imageshack.us/v_images.php

Here are some screen shots. Hope they're helpful in clearing up this mystery! Guy. http://my.imageshack.us/v_images.php

Vraageigenaar

I've solved it! Browsing history clears, BBCIplayer works. All A ok! I went to ¡Google, removed web history and put it on pause. I have no idea why the BBC Iplayer now works and don't really care! Thanks for your patience with me Mobius. Guy.

I've solved it! Browsing history clears, BBCIplayer works. All A ok! I went to ¡Google, removed web history and put it on pause. I have no idea why the BBC Iplayer now works and don't really care! Thanks for your patience with me Mobius. Guy.