Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Unable to view downloads saved in Downloads Folder

  • 1 antwoord
  • 44 hebben dit probleem
  • 23 weergaven
  • Laatste antwoord van cor-el

more options

I have purchased and downloaded some movie clips. They are in the Firefox Downloads folder. I can play them when the clips are downloaded but after about 24 hours, if I right click and look for Open Containing Folder, it is greyed out. I have noted that they are placed in my Temp folder in the C Drive when first downloaded. On one occasion I saved the file from the Temp folder to My Documents and have returned to it and been able to play it. It occurs to me I may have made a basic error when the download starts. I am asked if I would like to play on Windows Media Viewer and there is also the alternative of a Save option. I assumed that all downloaded files would be automatically saved to the Firefox Download file. Should I have selected the Save button instead? There appear to be no security issues because the file size and site details still appear below the file name.

I have purchased and downloaded some movie clips. They are in the Firefox Downloads folder. I can play them when the clips are downloaded but after about 24 hours, if I right click and look for Open Containing Folder, it is greyed out. I have noted that they are placed in my Temp folder in the C Drive when first downloaded. On one occasion I saved the file from the Temp folder to My Documents and have returned to it and been able to play it. It occurs to me I may have made a basic error when the download starts. I am asked if I would like to play on Windows Media Viewer and there is also the alternative of a Save option. I assumed that all downloaded files would be automatically saved to the Firefox Download file. Should I have selected the Save button instead? There appear to be no security issues because the file size and site details still appear below the file name.

Gekozen oplossing

If you choose to play the files then they are downloaded to the temp folder and can be deleted at any time. If you want to keep them then you need to save them first to another location before playing them or copy them from the temp folder. The latter may not work properly though.

You can also look at: Video DownloadHelper: https://addons.mozilla.org/firefox/addon/3006 UnPlug: https://addons.mozilla.org/firefox/addon/2254

Dit antwoord in context lezen 👍 2

Alle antwoorden (1)

more options

Gekozen oplossing

If you choose to play the files then they are downloaded to the temp folder and can be deleted at any time. If you want to keep them then you need to save them first to another location before playing them or copy them from the temp folder. The latter may not work properly though.

You can also look at: Video DownloadHelper: https://addons.mozilla.org/firefox/addon/3006 UnPlug: https://addons.mozilla.org/firefox/addon/2254