Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info
Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.
Gearchiveerd

Account disconnect several times daily

Firefox Gegevens synchroniseren
Paul Sybrandy beantwoord
Paul Sybrandy
Paul Sybrandy

I'm having an issue that has been going on for some time now and it finally has me at wits end. My Account sync keeps disconnecting where I have to go through the sign in process again and again. I have searched multiple times for this issue and have seen that others have suffered from the same issue with no clear solution to the problem. I have now tried with several Firefox desktop versions including my preferred browser being Firefox Unbranded, and every single one disconnects me several times daily.

Does anyone have a solution to this issue?

I'm having an issue that has been going on for some time now and it finally has me at wits end. My Account sync keeps disconnecting where I have to go through the sign in process again and again. I have searched multiple times for this issue and have seen that others have suffered from the same issue with no clear solution to the problem. I have now tried with several Firefox desktop versions including my preferred browser being Firefox Unbranded, and every single one disconnects me several times daily. Does anyone have a solution to this issue?
Gekoppelde schermafbeeldingen

Alle antwoorden (2)

cor-el
cor-el
  • Top 25-medewerker
  • Moderator

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Paul Sybrandy
Paul Sybrandy Vraageigenaar

These steps did not solve my issue whatsoever. I tried these steps but unfortunately the same thing is happening. I completely uninstalled and reinstalled but to no avail.