Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Access denied

  • 1 antwoord
  • 0 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van cor-el

Paul Martin
Paul Martin
more options

I have had access to the following website through Firefox for many years – no problem. Today, it comes up with the error message and reference indicated below. Nothing I do – cache clearing and the like, makes any difference. Denied access. No other website has been altered in this way. Any thoughts – is this down to you?

https://www.nespresso.com ›

You don't have permission to access "http://www.nespresso.com/uk/en/" on this server. Reference #18.17367a5c.1666533576.20dc4a7a'

I have had access to the following website through Firefox for many years – no problem. Today, it comes up with the error message and reference indicated below. Nothing I do – cache clearing and the like, makes any difference. Denied access. No other website has been altered in this way. Any thoughts – is this down to you? https://www.nespresso.com › You don't have permission to access "http://www.nespresso.com/uk/en/" on this server. Reference #18.17367a5c.1666533576.20dc4a7a''''

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN then try to use a direct connection. You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Options/Preferences) to see if that fixes it. I've also seen cases where having "Resist Fingerprinting" enabled caused this issue to occur.

If this all doesn't work then you can try "Forget About This Site" in the right-click context menu of an history item.