Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

XULRunner error

  • 3 antwoorden
  • 2 hebben dit probleem
  • 1066 weergaven
  • Laatste antwoord van Ewelina

Ewelina
Ewelina
more options

Dear Mozilla Community members,

For a while now I get sort of an error message some time after Windows start (every time): "XULRunner Could not determine any profile running in backgroundtask mode!"

I managed to find out that XULRunner is connected to Mozilla but I haven't found any info about this particular message so far, therefore, I would appreciate your help solving this issue.

Thank you in advance.

Kind regards, Ewelina

Dear Mozilla Community members, For a while now I get sort of an error message some time after Windows start (every time): "XULRunner Could not determine any profile running in backgroundtask mode!" I managed to find out that XULRunner is connected to Mozilla but I haven't found any info about this particular message so far, therefore, I would appreciate your help solving this issue. Thank you in advance. Kind regards, Ewelina
Gekoppelde schermafbeeldingen

Alle antwoorden (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Yes, that's definitely our prompt. I guess it's connected with some background update task error.

See:

Try to open the Windows task scheduler and check your tasks in the Mozilla folder.

You can also run Firefox, enter about:config in the address bar and set app.update.background.enabled = false. It should disable the prompt after a while.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

How are you starting Firefox (command line in the shortcut) as this might be a problem if you do not launch Firefox with the profile that is set as Default=1 in profiles.ini ?

Ewelina
Ewelina Vraageigenaar
more options

TyDraniu said
Yes, that's definitely our prompt. I guess it's connected with some background update task error. See: Try to open the Windows task scheduler and check your tasks in the Mozilla folder. You can also run Firefox, enter about:config in the address bar and set app.update.background.enabled = false. It should disable the prompt after a while.

Thank you for your response. I tried the last one it and I will see in the next days if it works (the prompt shows once per day or so). I also viewed the tasks in the Task scheduler (please, find an image in the attachment) but I am clueless of what to do with it (just an average user).


cor-el said
How are you starting Firefox (command line in the shortcut) as this might be a problem if you do not launch Firefox with the profile that is set as Default=1 in profiles.ini ?

Thank you also for your input. I start Firefox just normally from the Start menu in Windows. I have no idea how to check which profile it actually uses. If the solution of TyDraniu turns out not to work after a few days, I can paste here the content of the profiles.ini, might it be useful.