Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.
I just updated firefox and all of my markbooks were removed and now i can't bookmark a page at all!!
Alle antwoorden (3)
Sorry to hear about this problem.
Not being able to add a bookmark can indicate a locked or corrupted settings file.
As the first step, could you do a normal shutdown and restart of Windows to release file locks and complete any deferred updates.
Then after starting Firefox again, could you let us know what you get when you run the "Verify Integrity" function. That's here:
Open Firefox's Troubleshooting Information page using any of these methods:
- "3-bar" menu button > "?" Help > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.
If all is well, the report that appears below the button should start with:
> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane
Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.
. . . and all of my markbooks were removed
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.