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Lost Bookmarks

  • 2 antwoorden
  • 1 heeft dit probleem
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  • Laatste antwoord van cor-el

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I installed Firefox on my mac a few months ago. Worked a LONG time to save/organize all of my bookmarks. For whatever reason.. was logged off or kicked off of Firefox. When I logged back in-all of my bookmarks were gone. I looked all over the site for help....and after trying one suggestion-thankfully....I was able to have a few of them returned to my sidebar. I am still missing many. I again searched all over the Help section; however, I have been unable to get them restored. If I manually re-enter as many as I can remember-how do I assure this doesn't happen again? And secondly, anyway I can continue to work to re-install the rest of them? I am missing my most recent bookmarks and unfortunately...I cannot recall the sites for the specific articles I wanted to research. If anyone is able to help me, please use simple computer terms/directions as I am not an IT specialist. :) THANK YOU in advance!!!

I installed Firefox on my mac a few months ago. Worked a LONG time to save/organize all of my bookmarks. For whatever reason.. was logged off or kicked off of Firefox. When I logged back in-all of my bookmarks were gone. I looked all over the site for help....and after trying one suggestion-thankfully....I was able to have a few of them returned to my sidebar. I am still missing many. I again searched all over the Help section; however, I have been unable to get them restored. If I manually re-enter as many as I can remember-how do I assure this doesn't happen again? And secondly, anyway I can continue to work to re-install the rest of them? I am missing my most recent bookmarks and unfortunately...I cannot recall the sites for the specific articles I wanted to research. If anyone is able to help me, please use simple computer terms/directions as I am not an IT specialist. :) THANK YOU in advance!!!

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Just to be certain, did you review this article?

Recover lost or missing Bookmarks

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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You may have to restore an older JSON backup manually.

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.