Zoeken in Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

  • 2 antwoorden
  • 1 heeft dit probleem
  • 12 weergaven
  • Laatste antwoord van AlexandreP

more options

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Bewerkt door AlexandreP op

Gekozen oplossing

Thanks for your help, but it doesn't help synchronizing the passwords from Firefow on my phone to the one on my computer. Maybe I'm wrong but that would prevent my passwords to synchronize, wouldn't it ?

EDIT : Well, I don't know if that did it or if it was something else I did, but the passwords on Firefox Desktop updated with the ones from my phone. Thanks again for your time and help.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Hi Alexandre,

  • open Options > Sync
  • click change
  • unable Logins and passwords

Behulpzaam?

more options

Gekozen oplossing

Thanks for your help, but it doesn't help synchronizing the passwords from Firefow on my phone to the one on my computer. Maybe I'm wrong but that would prevent my passwords to synchronize, wouldn't it ?

EDIT : Well, I don't know if that did it or if it was something else I did, but the passwords on Firefox Desktop updated with the ones from my phone. Thanks again for your time and help.

Bewerkt door AlexandreP op

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.