Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox Profile

LeVarnM
LeVarnM
more options

I am running iOS 10.14.6 Mojave on an i mac. When I try to access Firefox I get a message sayin that my Firefox Profile can't be accessed and Firefox will not open. It had previously been working normally. How can I restore my default profile?

I am running iOS 10.14.6 Mojave on an i mac. When I try to access Firefox I get a message sayin that my Firefox Profile can't be accessed and Firefox will not open. It had previously been working normally. How can I restore my default profile?

Alle antwoorden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi LeVarnM, I think you mean MacOS (iOS is for iPhone/iPad). I'll flag your question to move it to the Firefox for Desktop forum.

Meanwhile, one possible reason for that message is if the profile is locked by another process. If you haven't already, please try a regular shutdown and restart of your Mac to free up any file locks.

Also, in case it didn't come up before, check this article: How to run Firefox when your profile is missing or inaccessible.