X
Tik hier voor de mobiele versie van de website.

Ondersteuningsforum

after windows update or firefox update, browser is jumping around. hard to use mouse

Geplaatst

after windows update or firefox update, browser is jumping around. hard to use mouse

after windows update or firefox update, browser is jumping around. hard to use mouse
Citeren

Aanvullende systeemdetails

Geïnstalleerde plug-ins

  • Shockwave Flash 32.0 r0

Toepassing

  • Useragent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

Meer informatie

evhenry
  • Top 25 Contributor
  • Administrator
32 oplossingen 178 antwoorden

what do you mean jumping around? Is the browser window jumping around, or the content inside it is laggy/not scrolling properly?

what do you mean jumping around? Is the browser window jumping around, or the content inside it is laggy/not scrolling properly?
Was dit nuttig voor u?
Citeren

Vraageigenaar

content is not scrolling properly. hard to move content inside window screen. jumps up and down

content is not scrolling properly. hard to move content inside window screen. jumps up and down
Was dit nuttig voor u?
Citeren
cor-el
  • Top 10 Contributor
  • Moderator
17670 oplossingen 159854 antwoorden

Can you try another mouse there is a problem with the mouse you currently use ?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Can you try another mouse there is a problem with the mouse you currently use ? Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Was dit nuttig voor u?
Citeren

Vraageigenaar

mouse is not the issue. it seems to happen mainly when i open firefox. seems to be working fine right now. but will come back when it's iteal for a few minutes it sometimes happens.

mouse is not the issue. it seems to happen mainly when i open firefox. seems to be working fine right now. but will come back when it's iteal for a few minutes it sometimes happens.
Was dit nuttig voor u?
Citeren
Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.