Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Issue logging on to login.microsoftonline.com.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van cor-el

more options

Firefox gets stuck and becomes unresponsive on "Taking you to your organizations sign-in screen" when trying to log in to to microsoft at login.microsoftonline.com. I don't have an issue with chrome. Logging in here is not a daily thing for me, but I had no issues last time I tried which was likely in the last few weeks. I tried clearing cash and cookies and disabling ipv6, neither of which helped. I also tried with extensions disabled, and the issue still occurred.

Firefox gets stuck and becomes unresponsive on "Taking you to your organizations sign-in screen" when trying to log in to to microsoft at login.microsoftonline.com. I don't have an issue with chrome. Logging in here is not a daily thing for me, but I had no issues last time I tried which was likely in the last few weeks. I tried clearing cash and cookies and disabling ipv6, neither of which helped. I also tried with extensions disabled, and the issue still occurred.
Gekoppelde schermafbeeldingen

Bewerkt door sean17 op

Alle antwoorden (3)

more options

Hi sean17, have you already received the 70.0.1 update which fixes problems on some sites caused by local/database storage issues?

To check whether storage is a problem for your Firefox, could you check whether all is well on this diagnostic:

https://firefox-storage-test.glitch.me/

more options

Hello jscher2000, thanks for responding. Unfortunately, I am on 70.0.1 and still experiencing the issue. The storage test appears to have come back clear.

more options

Does this work in a Private Browsing mode window?

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.