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Trying to install firefox on Mac, drag it to applications folder and stuck on "preparing to copy"

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Firefox was not responding so I dragged to the trash and downloaded the latest version. Followed instructions to drag it to Applications folder and it stuck on "preparing to copy to Applications." After hours I had to relaunch Finder to get rid of this window. Repeated with same result.

Firefox was not responding so I dragged to the trash and downloaded the latest version. Followed instructions to drag it to Applications folder and it stuck on "preparing to copy to Applications." After hours I had to relaunch Finder to get rid of this window. Repeated with same result.
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Aanvullende systeemdetails

Toepassing

  • Useragent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.2 Safari/605.1.15

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lihininisansala95 0 oplossingen 16 antwoorden

Firefox always shows "Update Ready to Install" MAC Only SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/

Firefox always shows "Update Ready to Install" MAC Only SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/
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Vraageigenaar

I did that and tried to install again (drag Firefox to Applications folder) and same result: "Preparing to copy to Applications." I did not do a total uninstall of Firefox because I was hoping to recover bookmarks.

I did that and tried to install again (drag Firefox to Applications folder) and same result: "Preparing to copy to Applications." I did not do a total uninstall of Firefox because I was hoping to recover bookmarks.
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Senali Madawala
  • Top 25 Contributor
2 oplossingen 161 antwoorden
https://discussions.apple.com/thread/8224886
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Francesca 1 oplossingen 6 antwoorden

I have the same issue, too. I wish that a solution could be provided for this issue. I have done a clean uninstall and reinstall, tried @lihininisansala95 suggestion but that did not work. I looked at the article that @Senali Madawala provided but it appears to be irrelevant to the issue that I am having. I shouldn't have to change my server settings to install Firefox. Oh, and I tried rebooting my computer as well but every time it gets stuck on "preparing to copy,"

I would really appreciate anyone's help on this matter. Thank you!

I have the same issue, too. I wish that a solution could be provided for this issue. I have done a clean uninstall and reinstall, tried @lihininisansala95 suggestion but that did not work. I looked at the article that @Senali Madawala provided but it appears to be irrelevant to the issue that I am having. I shouldn't have to change my server settings to install Firefox. Oh, and I tried rebooting my computer as well but every time it gets stuck on "preparing to copy," I would really appreciate anyone's help on this matter. Thank you!
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