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I can't save bookmarks

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Still can't save bookmarks despite having tried troubleshooting info at https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved

Running: macOS Mojave 10.14.6 Firefox Quantum 69.0.1

Please advise ...

Still can't save bookmarks despite having tried troubleshooting info at https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved Running: macOS Mojave 10.14.6 Firefox Quantum 69.0.1 Please advise ...
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Aanvullende systeemdetails

Geïnstalleerde plug-ins

  • Shockwave Flash 32.0 r0

Toepassing

  • Useragent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0

Meer informatie

cor-el
  • Top 10 Contributor
  • Moderator
17467 oplossingen 157838 antwoorden

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting. You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *https://support.mozilla.org/en-US/kb/Profiles
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Vraageigenaar

I solved it by using AppCleaner to remove all Firefox files from my computer, then reinstalled Firefox and bookmarks can be saved again.

I solved it by using AppCleaner to remove all Firefox files from my computer, then reinstalled Firefox and bookmarks can be saved again.
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