Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

lost everything with new update

  • 1 antwoord
  • 3 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van cor-el

more options

I don't want to use sync. I don't want to sign into firefox, but i guess i have to with new, unwanted update. I lost all my bookmarks, passwords, saved pages and I am livid!!! I don't have time to search for what I one day had easily and now have lost for no reason. Please help. I'm sorry to have an attitude, but this is such a shock and I don't need it! And I can't believe it's so difficult to figure out. thanks!!!!!

I don't want to use sync. I don't want to sign into firefox, but i guess i have to with new, unwanted update. I lost all my bookmarks, passwords, saved pages and I am livid!!! I don't have time to search for what I one day had easily and now have lost for no reason. Please help. I'm sorry to have an attitude, but this is such a shock and I don't need it! And I can't believe it's so difficult to figure out. thanks!!!!!

Alle antwoorden (1)

more options

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).