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Why has FF stopped supporting Dashlane Password Manager?

Geplaatst

I use Dashlane PW manager and since updating FF, FF states it can no longer verify this and has disabled it.

I have used FF forever and this is not good.

Is this a permanent change or just an oversight? If this is permanent, I will get rid of FF before I get rid of Dashlane.

I use Dashlane PW manager and since updating FF, FF states it can no longer verify this and has disabled it. I have used FF forever and this is not good. Is this a permanent change or just an oversight? If this is permanent, I will get rid of FF before I get rid of Dashlane.

Gekozen oplossing

Hello JodyS,

Would you please take a look at this :

https://support.dashlane.com/hc/en-us/articles/202699011

and scroll down to where Dashlane says :

"If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"

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Aanvullende systeemdetails

Geïnstalleerde plug-ins

  • Shockwave Flash 32.0 r0

Toepassing

  • Useragent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Meer informatie

McCoy
  • Top 10 Contributor
490 oplossingen 4513 antwoorden

Gekozen oplossing

Hello JodyS,

Would you please take a look at this :

https://support.dashlane.com/hc/en-us/articles/202699011

and scroll down to where Dashlane says :

"If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"

Hello JodyS, Would you please take a look at this : https://support.dashlane.com/hc/en-us/articles/202699011 and scroll down to where Dashlane says : "If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"
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Vraageigenaar

Thanks, McCoy!

Thanks, McCoy!
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McCoy
  • Top 10 Contributor
490 oplossingen 4513 antwoorden

JodyS said

Thanks, McCoy!

My pleasure, Jody - have a great weekend  !

''JodyS [[#answer-1205375|said]]'' <blockquote> Thanks, McCoy! </blockquote> My pleasure, Jody - have a great weekend !
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dschneider1 0 oplossingen 1 antwoorden

Nuttig antwoord

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?
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McCoy
  • Top 10 Contributor
490 oplossingen 4513 antwoorden

Nuttig antwoord

dschneider1 said

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?

Hello dschneider1,

Maybe it this case it would be best if you'd start your own thread and post a new question :

https://support.mozilla.org/en-US/questions/new/desktop/other

(you'll have to scroll down some)

''dschneider1 [[#answer-1238618|said]]'' <blockquote> I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what? </blockquote> Hello dschneider1, Maybe it this case it would be best if you'd start your own thread and post a new question : https://support.mozilla.org/en-US/questions/new/desktop/other (you'll have to scroll down some)
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mkn41 0 oplossingen 1 antwoorden

I am uninstalling Firefox, since it doesn't recognize Dashlane after upgrade.

I am uninstalling Firefox, since it doesn't recognize Dashlane after upgrade.
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cor-el
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  • Moderator
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Possibly related to issues that happen if you run Firefox as administrator with UAC disabled.


Possibly related to issues that happen if you run Firefox as administrator with UAC disabled. *https://support.mozilla.org/en-US/kb/windows-administrator-launcher-process-error-fix ---- *https://support.dashlane.com/hc/en-us/articles/202625322
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