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I have lost my save password on 1 january 2019 how can I get them back

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  • Laatste antwoord van cor-el

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On 1 january 2019 I lost my save passwords I don't know how it happened but it did. I have gone through several of the solves in Support and tried a few but they are not working for me. Please can anyone offer any help. many thanks.

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Who or what the heck is mod

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Jan 5, 2019, 5:06:50 AM

You need to contact a MOD on here the general End users on here can't help with that.

I do not understand MOD ??

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avrohalt said

Jan 5, 2019, 5:06:50 AM You need to contact a MOD on here the general End users on here can't help with that. I do not understand MOD ??

You are quoting a contributor, who meant to say "moderator" when he wrote "MOD".

That post has either been removed by a moderator, or you have seen it in another thread - either way : it is totally irrelevant and does not apply to your situation.

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You say that you've lost your passwords - I assume that you are referring to Options => Privacy & Security => Saved Logins, under 'Logins & Passwords' ..... (?)

Maybe you could try to rename or remove these files in your Firefox profile folder with Firefox closed :

logins.json and key4.db

Go to the 3-bar menu : Help => Troubleshooting Information => Profile Folder => Open Folder

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

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You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.