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all the buttons on the top right corner of my screen dissappeared after the latest update

  • 3 antwoorden
  • 1 heeft dit probleem
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  • Laatste antwoord van forrest037

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i cant see the icons for closing the window, for minimizing the window or the button for resizing the window after the new update(which i got on 11 dec 2018)

Gekozen oplossing

Hello forrest037,

Could it be that you're using a customized Windows theme  ? If so, would you switch back to the default theme and see if that will bring the buttons back  ?

If that's not it, then let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

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Gekozen oplossing

Hello forrest037,

Could it be that you're using a customized Windows theme  ? If so, would you switch back to the default theme and see if that will bring the buttons back  ?

If that's not it, then let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

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Make sure you run Firefox in desktop mode and not in tablet mode.

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it came back when i used the restart with addons disabled option. but i couldnt identify which addon was causing it even though i tried disabling and restarting with each one individually. so i used the refresh firefox option. now it is ok