Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot access passwords; cannot remake passwords

  • 1 antwoord
  • 1 heeft dit probleem
  • 24 weergaven
  • Laatste antwoord van brunoais

more options

Problem:
Cannot access passwords protected by master password.

Normal mode symptoms:
- No master password is ever asked
-- Trying to set one is futile (see screenshot)
- Certificate is at status "Ready" instead of "Logged In" or "not Logged In" (see screenshot)
- No fields are filled with usernames and passwords when needed.
-- No prompt for it is shown either

Background:
I transitioned from windows to linux
I made a full copy of all my profile when transitioning.
I controlled firefox's version to make sure I would transition using the same version number.
I have backups.
Nothing appears in the browser's console when I start or when I try to change master password.
If I try to view the passwords I have, however... ~120 messages appear telling it cannot decrypt (see screenshot)

Tried:
1-Safe-mode:
-- The master password system works as it is supposed to. I get a master password prompt at browser's first password use.
2- Deleting prefs.js
-- Still not working
3- Disabling all extensions manually
-- Still not working
4- Deleting storage directory
-- Still not working

-Trying 2 + 3, 3 + 4, 2 + 3 + 4 or 2 + 4....
-- Still not working.

What am I missing?
Thanks in advance

Problem: <br> Cannot access passwords protected by master password. <br> Normal mode symptoms: <br> - No master password is ever asked <br> -- Trying to set one is futile (see screenshot) <br> - Certificate is at status "Ready" instead of "Logged In" or "not Logged In" (see screenshot) <br> - No fields are filled with usernames and passwords when needed. <br> -- No prompt for it is shown either <br> Background: <br> I transitioned from windows to linux <br> I made a full copy of all my profile when transitioning. <br> I controlled firefox's version to make sure I would transition using the same version number. <br> I have backups. <br> Nothing appears in the browser's console when I start or when I try to change master password. <br> If I try to view the passwords I have, however... ~120 messages appear telling it cannot decrypt (see screenshot) <br> Tried:<br> 1-Safe-mode:<br> -- The master password system works as it is supposed to. I get a master password prompt at browser's first password use.<br> 2- Deleting prefs.js<br> -- Still not working<br> 3- Disabling all extensions manually<br> -- Still not working<br> 4- Deleting storage directory<br> -- Still not working<br> -Trying 2 + 3, 3 + 4, 2 + 3 + 4 or 2 + 4.... <br> -- Still not working.<br> What am I missing? <br> Thanks in advance
Gekoppelde schermafbeeldingen

Bewerkt door brunoais op

Gekozen oplossing

After so many hours looking around.... I was able to solve for my case. All I had to do to solve the Master Password problem was deleting the file "pkcs11.txt". After that, firefox was working fine.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

more options

Gekozen oplossing

After so many hours looking around.... I was able to solve for my case. All I had to do to solve the Master Password problem was deleting the file "pkcs11.txt". After that, firefox was working fine.