Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Website keep crashing

  • 4 antwoorden
  • 1 heeft dit probleem
  • 24 weergaven
  • Laatste antwoord van FredMcD

more options

Alle antwoorden (4)

more options

Signature: OOM | small

Attention Sumo's there are 40 related bug reports

inproc_agent.dll = Kaspersky Inproc Agent

propsys.dll = Microsoft Property System

twinapi.dll = Microsoft Corporation

Kernel32.dll = Microsoft

KERNELBASE.dll = Microsoft

windows.storage.dll = Microsoft

shell32.dll = Windows Shell API functions

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

igd10iumd32.dll = NVIDIA D3D

xul.dll = Firefox

Update/disable Kaspersky

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

It doesnt seem to have any new update for Kaspersky add on so i guess i will have to disable it if i do not want to keep crashing it. I did a system file check yesterday and it came out clean. And lastly i have no graphics card install lol so i guess there will be no need for the updates on the graphics driver. Thank you so much for your help!

more options

I cannot disable Kaspersky, after i disable and restart the browser, it is automatically enable again

more options

Contact its support site for more help.