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google sites won't load on firefox (or chrome) but do in edge and ie

  • 10 antwoorden
  • 9 hebben dit probleem
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  • Laatste antwoord van FredMcD

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Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for google sites I get the message, "Firefox can’t establish a connection to the server at xxxx.google.com." I've tried all the troubleshooting steps here as well as on google, and have made no progress. Any suggestions? Thanks.

Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for google sites I get the message, "Firefox can’t establish a connection to the server at xxxx.google.com." I've tried all the troubleshooting steps here as well as on google, and have made no progress. Any suggestions? Thanks.

Gekozen oplossing

I gave up and finally restored to a previous set point, then reinstalled Windows updates. I also had to uninstall Chrome and re-install it. All seems fine now. Must have been a glitch with the update. Thanks for your time and advice.

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Are you trying to reach http://xxxx.google.com/ or google.com ?

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google.com, mail.google.com, maps.google.com, news.google.com, www.google.com/android/devicemanager.... anything with google in the url doesn't want to load.

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Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

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No change. I had already erased all history/cookies/passwords, but this still had no effect.

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You did use Forget About This Site, yes?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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I did use forget about this site. I started in safe mode and still cannot access google-named sites.

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I've called for more help.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Anything with google in the URL still will not open on Firefox or Chrome.

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Gekozen oplossing

I gave up and finally restored to a previous set point, then reinstalled Windows updates. I also had to uninstall Chrome and re-install it. All seems fine now. Must have been a glitch with the update. Thanks for your time and advice.

Bewerkt door kayhonak op

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.