Why do I keep getting plugin and script error messages when I try to open Amazon, eBay and other websites.
This started yesterday. I've deleted my only plugin Flash Player, run CCleaner and downloaded Flash player again. I've deleted Java, run CCleaner and loaded Java again. I've run FF in safe mode and disabled hardware acceleration but no difference . At this point I'm not able to view any websites with FF other than this one and my Google search Home page. I'm back to using Internet Explorer and not happy with it after being spoiled with FF for so many years.
Would appreciate any words of wisdom to create this issue.
Gekozen oplossing
Battum If the instruction below does not help, Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
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What is the full error message(s)?
Hello,
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Thank you!
Please see attached.
Odd. The error does not show what script.
Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?
Firefox in Safe Mode, no difference. Unchecked Safe Mode on Flash Player and deleted Ad Blocker - two suggested fixes on inquiries matching my issue. No difference. Will check out FireFox after starting computer in safe mode and let you know results.
Started computer in safe mode and opened two of the web sites that have given me trouble. Everything working great with no problems. Now how do I determine what the issue is so I can be problem free when not in safe mode?
Bewerkt door BMA op
As a test, disable your protection programs. What are you using?
Trend Micro Maximum Security with a monthly scan by Malwarebytes Anti-Malware - same as I've done for several years.
Bewerkt door BMA op
Some help sites, including Mozilla, scans your system and displays help for that system.
Thanks again for the assist. Shutting down the night but not giving up yet as I really do prefer to use Firefox over IE.
Bewerkt door BMA op
Same problem here. Since this morning javascript errors on my webshop that worked like a charm yesterday. Updated FF, Javascript, started in safe mode (both FF and Windows), checked all plugins/add-ons. No luck. FF 47.0/Windows 10 x64 prof error message: see attachment.
Anyone for a solution????
paso2go said
I can connect with you again over the weekend or Monday if weekends not good for you?
This website is active 24/7. Post anytime. Someone will get back to you sooner or later.
Gekozen oplossing
Battum If the instruction below does not help, Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
Followed instructions this morning regarding clearing cache and cookies before checking three of my most used websites. So far everything appears to be back to normal. I had used CCleaner numerous times times when the issues first began to happen which I thought also cleared cookies and cache? So no idea what actually worked but very pleased it seems to be good now.
Truly appreciate all of the help. Wouldn't be happy without my Firefox!
Glad to help. Safe Surfing.