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Firefox crashes

  • 3 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van Jenn-8

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Problem Event Name: APPCRASH

 Application Name:	firefox.exe
 Application Version:	30.0.0.5269
 Application Timestamp:	5391420b
 Fault Module Name:	firefox.exe
 Fault Module Version:	30.0.0.5269
 Fault Module Timestamp:	5391420b
 Exception Code:	c0000005
 Exception Offset:	00001e95
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	3081
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

On legacy hardware pentium 4, 1GB ram, ddr, biostar mb , intell 845PE/ich4 + ite it8712 chipset

firefox latest on ubuntu 12.04 lts on same hardware works flawlessly , but win 7 dies immediately to blue screen with dump on loading firefox, no other issue with win 7 on machine to date.

No web access on subject machine, used for local network apache server only so cannot use automated system for report !

Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 30.0.0.5269 Application Timestamp: 5391420b Fault Module Name: firefox.exe Fault Module Version: 30.0.0.5269 Fault Module Timestamp: 5391420b Exception Code: c0000005 Exception Offset: 00001e95 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 On legacy hardware pentium 4, 1GB ram, ddr, biostar mb , intell 845PE/ich4 + ite it8712 chipset firefox latest on ubuntu 12.04 lts on same hardware works flawlessly , but win 7 dies immediately to blue screen with dump on loading firefox, no other issue with win 7 on machine to date. No web access on subject machine, used for local network apache server only so cannot use automated system for report !

Gekozen oplossing

Yes I tried safe mode - Firefox would not start, however since then I have found out the culprit is an Nvidia card FX-5200, I installed a video driver for vista 32 bit and that has fixed the problem. While doubtful anybody else will have the same issue, the nvdia driver can be found on their download site search for os=vista. What was strange was that all worked well with original driver (from nvidia support CD that came with card) except with firefox - anyhow problem is now solved !

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I might also add I have reinstalled windoze TWICE and same crash on new clean install ! 32 bit of course

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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.

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Gekozen oplossing

Yes I tried safe mode - Firefox would not start, however since then I have found out the culprit is an Nvidia card FX-5200, I installed a video driver for vista 32 bit and that has fixed the problem. While doubtful anybody else will have the same issue, the nvdia driver can be found on their download site search for os=vista. What was strange was that all worked well with original driver (from nvidia support CD that came with card) except with firefox - anyhow problem is now solved !

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