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Can't change printers, reset failed.

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  • 2 hebben dit probleem
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  • Laatste antwoord van iamjayakumars

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Firefox will not allow me to change my printer. When I try to select a different printer from the dropdown menu, the menu closes and I am still on the printer I was on before. By using troubleshooting, I folllowed instructions to reset the printer. It failed. I reset the default printer to another printer via Windows 7 settings. It failed. I used followed Firefox instructions to reset Firefox (and lost my add-ons, thank you very much) and it failed. How do I get that printer selection menu working again? For now, I am having to use another browser anytime I want to use an alternate printer. Not good.

Gekozen oplossing

Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore

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Gekozen oplossing

Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore