I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 2 weeks ago

Last reply by charley000 14 hours ago

Gmail will not finalise setup of new gmail email on thunderbird. get "400" error message.

Dear Community I have had an gmail account on thunderbird for years. In/outbox etc details were still on thunderbird but when checking account details in Thunderbird all … (read more)

Dear Community I have had an gmail account on thunderbird for years. In/outbox etc details were still on thunderbird but when checking account details in Thunderbird all info was there as normal.... but.. in "View password"..there was no details at all for this gmail account - but were there for other accounts.

Went to the gmail app and tried login...my email and password are correct...login was ok. I deleted the gmail account from thunderbird and tried to to do "New, Email Account." and entered my gmail account details correctly and hit Done when green gmail 'configuration" is "found".

Then I get a google window to sign into my gmail email account - it has correct email address shown.. I enter correct password and get this message.

"400 Thats an error... The server cannot process the request because its malformed. It should not be retried. Thats all we know"

Thunderbird email setup then shows a yellow box that says "wrong configuration... etc"

Checked in gmail settings and imap is ticked - pop is not. Also checked Gmail "Connections to third party apps and services" and Thunderbird was enabled in April 2021.

Does someone have a fix for this?? or... where have I gone wrong?? Cheers M.

Asked by Mike M 3 weeks ago

Last reply by Mike M 21 hours ago

Thunderbird doesn’t get messages from pop3 accounts, only imap

Ubuntu 24.04, Thunderbird 128.1.0esr (64-bit) I have a mix of POP and IMAP accounts. All are read when starting Thunderbird, I receive the messages. But then, only the I… (read more)

Ubuntu 24.04, Thunderbird 128.1.0esr (64-bit)

I have a mix of POP and IMAP accounts. All are read when starting Thunderbird, I receive the messages. But then, only the IMAP accounts get the messages, whatever the configuration of the Server Settings. I.e. no messages for the POP accounts from "Check for new messages every X minutes", nor from "Get Messages". I have to restart Thunderbird to get the new messages for the POP accounts.

Everything worked well before, this problem happens since I have upgraded Xubuntu from 22.04 to 24.04, where the Thunderbird package switched to a mandatory Snap, where it upgraded to 128.1.0.

Asked by jerome38 6 days ago

Last reply by jerome38 1 day ago

Why are emails I've deleted or sorted returning to my inbox?

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail. Occasionally emails that I delete or move to folders will… (read more)

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

Asked by Brett Haugen 2 weeks ago

Last reply by Brett Haugen 1 day ago

Search Engines Won't Respond.

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list. No matter which engine I select, it doesn't open. None of the… (read more)

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list.

No matter which engine I select, it doesn't open. None of the search engines will open. How do I get them online again? It seems to have happened after the last Mozilla update. Thank you.

Asked by Heather 6 days ago

Last reply by Heather 2 days ago

Corruption of emails when transferring them from Inbox to another folder

Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this… (read more)

Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this:

Received: by 2002:a05:6830:c8b:b0:70f:5b16:394e with SMTP id bn11csp798892otb;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IH2nbVZyZiCOmfmlo//5s738npdwGHURCCYVNOi/7sQnA0yXsht4BSfL7lfN+f3jqO7thY/ X-Received: by 2002:a05:620a:448a:b0:79f:1352:8318 with SMTP id af79cd13be357-7a8084a6ee2mr565344185a.4.1724955024593;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1724955024; cv=none;

       d=google.com; s=arc-20160816;
       b=ozvQYozIzSqSgd80kdPRZZAqiil5/r0UUIRHhVhxl1aNA/yURiQVbHcQL14i/XE4ml
        u9qo6fmx1mHONqenQ2PQWeFnjswDVjdpBcohjplhSP3GM17LSYZc01F3a13UkF27OyVb

Now, that is not happening. What did happen, and how can I get them back in their proper form?

Asked by jinkem 5 days ago

Last reply by jinkem 2 days ago

Thunderbird becoming unusable since adding an Outlook pop account

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable. I am hopeful someone can help. A lot of context.... My principal account is at Co… (read more)

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable.

I am hopeful someone can help.

A lot of context....

My principal account is at Comcast (POP3; normal password), but a consulting gig has caused me to add a Outlook account (POP3; OAuth2). And I think that (along with Thunderbird updates within the past year) are the cause of my issues. And the only circumvention I have found is restarting. And yes, I have a large, multi-decade collection of e-mails in about 100 local folders.

Issues that appear intermittently:

1) Pauses (for instance, while composing e-mails) lasting up to 15 seconds where Thunderbird is unresponsive to keystrokes or other UI gestures. 2) Sometimes there are permanent "(Not responding)" lockups. Also there are times where the address book is inaccessible until Thunderbird is closed and restarted. Restarting is also the frequent cure for the persistent authentication issues. 3) Inability to access address book implicitly or via menu item 4) On start-up, generally both accounts get authenticated, but I keep getting nags to enter the Outlook password - If I ignore the nag, it pops up every couple of minutes. If I enter the password incorrectly, it tells me, but if I enter it correctly the login screen goes away, but login screen reappears within a few minutes. 5) Likely in conjunction with (4) above, I intermittently cannot send e-mails outbound to the Comcast account, with Tbird complaining about authentication; reentering the Comcast password does not help until I restart. 6) If (5) above happens, when I restart Tbird, I have to reenter Comcast passwords, even though I always select "remember password" 7) nstmp folders keep getting created.

Thank you for any assistance you can offer.

Jonathan

Asked by JonathanWexler 2 weeks ago

Last reply by JonathanWexler 2 days ago

Thunderbird Unified folders

The recent upgrade to 128.1.1esr (64-bit) has left a bug that I cannot find a way to correct. The unified folders feature is very slow and prone to freeze. In particula… (read more)

The recent upgrade to 128.1.1esr (64-bit) has left a bug that I cannot find a way to correct. The unified folders feature is very slow and prone to freeze. In particular, when I attempt to delete emails from the Junk or Trash folders, I cannot do so. Right clicking on any of the accounts of the primary unified folder does not reveal the menu. The program will freeze for several seconds and then may even open up a new instance of TB. The regular account folder work fine.

Asked by Matthew Kostura 4 days ago

Last reply by Matthew Kostura 2 days ago

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (read more)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Asked by jonathan.prin 2 weeks ago

Last reply by jonathan.prin 3 days ago

Loads of messages disappeared - can be found by Search but not returned to their folder.

In Thunderbird, which I have used for years, there were some 95 messages in a folder. For some unknown reason (did my mouse finger slip perhaps?) they disappeared. I can … (read more)

In Thunderbird, which I have used for years, there were some 95 messages in a folder. For some unknown reason (did my mouse finger slip perhaps?) they disappeared. I can see them by using "Search", but would very much like to restore them to their folder -or any folder. Can someone advise?

I have (I hope) attached a screenshot of what ""search" produces - any idea as to how I can get these messages back into a folder? I've tried making a new one, but that didn't work.

Roy

Asked by Roy 1 month ago

Last reply by Roy 3 days ago

Firefox freezes on opening any dropdown control in page, bookmark folder or dialog add to bookmark

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb … (read more)

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Asked by Mx. Sx. 4 days ago

Last reply by Mx. Sx. 3 days ago

Moving folders, messages no longer load.;

I was moving an email folder in Thunderbird the other day and once the move function was complete, many of the messages will not load. In other words, once moved I can no… (read more)

I was moving an email folder in Thunderbird the other day and once the move function was complete, many of the messages will not load. In other words, once moved I can no longer access them. Any tips? If I click on that folder TBird just sits and says it's loading but it never catches up. TIA!

Asked by landesroger 5 days ago

Last reply by landesroger 3 days ago

Thunderbird nebula; I can not change/delete contacts or information. It is grayed out.

Hi, I am working with Thunderbird Nebula 128.1.1esr. The problem I encounter is that I can not change contact information in my adressbook. Also deleting e-mail adresses… (read more)

Hi,

I am working with Thunderbird Nebula 128.1.1esr. The problem I encounter is that I can not change contact information in my adressbook. Also deleting e-mail adresses in a mailinglist is nog possible. Even delete a mailinglist and add a new one is not possible since these actions are not available the text is gray and cannot be selected.

I am working on an iMac M3 24" Sonoma 14.6.1.

Can someone tell me the solution

Asked by keesm57 4 days ago

Last reply by keesm57 3 days ago

firefox version 130.0-1 (debian linux) does NOT access remote sites (other than www.google.com)

Firefox has been my default browser for many years on my debian linux desktop. I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new fire… (read more)

Firefox has been my default browser for many years on my debian linux desktop.

I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new firefox does not connect to remote sites. It does connect to local pages on my PC and, surprisingly, also to www.google.com from where I can access news, for example.

The chrome browser on the same PC has no problems accessing sites, nor does the version 129.0.2 firefox. Only the version 130.0 firefox has a problem.

This happened using my current profile, using --safe-mode and using --no-profile mode on the version 130.0 firefox. I was able to see some packets from a remote site (www.akamai.com) come back on wireshark but the page did not display on the browser. This also happens for sites that appear on the default new tab page, like wikipedia and youtube.

Any ideas on this? thank!!

Asked by em2jacks 3 days ago

Login pages stall before two-factor authentication

Recently, I've run into logging in on at least two websites where I have two-factor authentication set up. I'll click the sign in button, and rather than advancing to ask… (read more)

Recently, I've run into logging in on at least two websites where I have two-factor authentication set up. I'll click the sign in button, and rather than advancing to ask for my authentication code, I get stuck in an endless loading loop and am unable to do anything.

Is there anything I can do to fix this? I have already tried clearing cache and cookies and restarting in safe mode.

This issue only happens to me on desktop. The mobile version of firefox still lets me log in, but I prefer to use desktop.

Asked by megaflamehedge 3 days ago

Last reply by megaflamehedge 3 days ago

Amazon review password prompt

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom… (read more)

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom so you can’t see the text field as you type.

Happens in last several versions of Firefox mobile. Happens in safe mode primarily. All stock settings, accept web filters set to strict. Rebooting, nor reinstalling the app, doesn’t fix problem.

Asked by 4g7bhhjqdh 3 days ago

fire fox based browsers

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive… (read more)

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive tried closing it and trying a different browser like waterfox which also gets the issue and ive tried chrome that DOESNT get the issue. I havent had this problem before since recently and I dont believe I have done any changes to my game or my firefox so i'd like to get help on why this happens specifically on firefox/waterfox, and why its only minecraft and no other games

Asked by Sethyla 3 days ago

163 email error message when set it up

Hello, I tried to add an email account but failed because of the error message on the screenshot. I was able to add an email account within @163.com. This one has an AP… (read more)

Hello,

I tried to add an email account but failed because of the error message on the screenshot.

I was able to add an email account within @163.com. This one has an APP specific password, not sure if that's the reason.

If someone could assist with this, it would be appreciated.

Thanks.

Asked by TracyX 3 days ago

TB downloading emails without permission

I recently had to reinstall my email account in Thunderbird when Yahoo (unannounced) changed their password policy. My email is billdinger@cox.net but is now being handl… (read more)

I recently had to reinstall my email account in Thunderbird when Yahoo (unannounced) changed their password policy. My email is billdinger@cox.net but is now being handled by Yahoo. Before this reinstall, everything had worked perfectly for years. However, Thunderbird is now downloading emails on it's own although I have told it not to via the Account settings - see attachment.

I normally use an intermediary program between Yahoo and the server called Pop Peeper which checks the mail and I delete mail I don't want to look at on the server using that program, then I activate Thunderbird which, as a result, just has access to the mail I want to see. Again, I have used this arrangement for at least 15 years without a problem.

I deactivated the email checker program to see if Thunderbird was doing the downloading of all mail on it's own and this is the case. What can I change or fix to stop this behavior?

Bill

PS - I'm not sure if the image I intended to attach completed uploading. The message on the page says "Uploading "TB Settings.jpg" but doesn't indicate it was completed. It's a small file 153 KB.

Asked by BDinger3 4 days ago

Firefox for Android not using the Samsung system default keyboard

Hi. I recently opened Firefox for Android on my Samsung A53 phone to find the keyboard layout had changed. Please see image attached. I do not wish to use this layout. I … (read more)

Hi. I recently opened Firefox for Android on my Samsung A53 phone to find the keyboard layout had changed. Please see image attached. I do not wish to use this layout. I have tried uninstalling and reinstalling but this had no effect. I have also cleared the cache and deleted all data. None of these things have solved the issue. I would be very grateful if you could advise me how to use the Samsung system default keyboard with Firefox. Many thanks.

Asked by Matthew Thurgood 4 days ago