Compact folders omits the junk folder

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Fol… (read more)

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Folders". Is that normal?

Asked by Gilbert in Beijing 1 minute ago

Why Thunderbird is updating to SUPERNOVA itself, ignoring disabled updates!

Hello all! Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it! Until Supernova ... It was like a jam full of "flavors" ... however … (read more)

Hello all!

Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it!

Until Supernova ... It was like a jam full of "flavors" ... however ... All my colleagues use it ( I don't know how?, in my opinion they just don't give a ****, or exist on other planet ) ... except me and one other person.

ON QUESTION !

So on 1st PC updates are disabled in Registry via "DisableAppUpdate" and there are no signs of this Supernova! On 2nd PC is just like this, but on 22.03 thunderbird updated itself! Steps that I made are these :

1. Deleted compatibility.ini 2. Downgraded to 102.15 3. Created distribution folder with policies.json (will copy text below the post) got them from : https://mozilla.github.io/policy-templates/ 4. Renamed updater.exe 5. Created more registry entries /// "AppAutoUpdate"- 0, ExtentionUpdate - 0 6. Uninstalled maintenance.exe

After all this thunderbird is working just fine. I restarted PC several times, made a shutdown - all OK. Until the next morning. And every morning I just added more settings I founded in internet until I ended here. Today is day 4. And same again ...

Please for some help.

Best Regards,

Asked by Radoslav Borisov 23 hours ago

Last reply by Radoslav Borisov 7 minutes ago

Backup selected email accounts

Hi there! I have 20+ email accounts on my Thunderbird, Mac os and some are from my old websites that aren't functional anymore, but I would love to back up the data as … (read more)

Hi there!

I have 20+ email accounts on my Thunderbird, Mac os and some are from my old websites that aren't functional anymore, but I would love to back up the data as there's quiet of useful / business info in them.

So, is it possible to just back up selected accounts from Thunderbird, instead of backing up the entire profile of 30+GBs?

If yes, how ? and will I be able to restore them later ?

Regards Manas

OS : Mac Sonoma 14.4.1 Thunderbird: 115.9.0

Asked by Manas Laungani 28 minutes ago

Thunderbird slow to send or receive email

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But… (read more)

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But it does not.

I am using a fresh snap install of 115.9.0 on a fresh Ubuntu 24.04, with calendars disabled.

This is what happens:

  • When checking or sending mail, Thunderbird spins up a single CPU core for 130 seconds.
  • The CPU core spins only if Thunderbird is on foreground (not if in background or minimized).
  • I can see on the Network Monitor that until 130 seconds have elapsed no network request are made.
  • After 130 seconds of waiting, some requests to google are made and mail is actually checked in a couple of seconds.

Seems that Thunderbird waits for something that never happens, and actually checks mail only after something times out.

How can I fix this? Do you have any suggestion of what to try?

Regards,

José

Asked by José Micó 2 hours ago

Can receive emails but cannot send emails

Suddenly I cannot send emails. I can receive emails. I have checked my account settings and they are correct as follows: Charter Communications mail.twc.com port 587 S… (read more)

Suddenly I cannot send emails. I can receive emails. I have checked my account settings and they are correct as follows: Charter Communications mail.twc.com port 587 Starttls normal password ggordets@san.rr.com. I contacted Spectrum and we proved that the problem is not them by initiating an outgoing email to myself using webmail. I even tried uninstalling and re-installing Thunderbird. As indicated above my email is ggordets@san.rr.com

Thank you. P.S. My operating system is Windows 10.

Asked by ggordets 10 hours ago

Email sending issue

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below. Login to server smtp.comca… (read more)

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below.

Login to server smtp.comcast.net with username kd8idt@comcast.net failed.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Please advise what to do?

Thanks

Asked by Randy 5 hours ago

[SOLVED] How do I make the latest email appear first in Inbox?

I am running Thunderbird 115 on Linux Mint 21.3 Cinnamon Desktop. I am used to an earlier version found in Mint 20.3, which had a header bar, I will call it, for lack of… (read more)

I am running Thunderbird 115 on Linux Mint 21.3 Cinnamon Desktop. I am used to an earlier version found in Mint 20.3, which had a header bar, I will call it, for lack of a better term, that let me sort by name, subject or date. By date, I could sort with ne newest or oldest email at the top. There is no such here on TBird 115.

There is a screenshot attached to this post showing at the top of my inbox.

Now, to answer my own question: Referring to that attached screenshot, there is an arrow pointing to the button, just right of the Quick filter. That button will open a menu that provides display options. Select to sort by, then select Date at the top of the menu and Descending toward the bottom of the menu, fourth up from the bottom, in my case. The Descending option will put the newest email at the top.

Asked by Linux_Mint_Firefox 6 hours ago

Problem moving Thunderbird data to a new computer

I replaced my computer. I followed these directions: Moving Thunderbird Data to a New Computer https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-comp… (read more)

I replaced my computer. I followed these directions:

Moving Thunderbird Data to a New Computer https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I installed Thunderbird on the new computer. I opened Thunderbird and canceled configuring it. I copied the Thunderbird folder from my old C drive to the new computer to this folder:

C:\Users\bkoop\AppData\Roaming\Thunderbird

I opened Thunderbird. All my 6 email accounts were listed. I had to click on folders for the message total number to appear. Several accounts received messages but no messages were retrieved for my main email account: bkoopers@irbl.net The 20 to 50 emails that I would normally receive after I powered off the old computer yesterday and up until 5:30 pm today when I setup Thunderbird on the new computer are not there. I logged into the webmail website for my bkoopers@irbl.net account. All emails not retrieved by Thunderbird should be listed there but there were no emails in the Inbox there. I had somebody send me an email. It appeared at the webmail screen. I selected "Get messages" for that email account in Thunderbird and I retrieved that message. A few minutes later, several other new emails arrived in Thunderbird in that email account. The emails from the previous 24 hours are just not there.

In addition, I have three Add-ons that I had installed: Quick Folder Move ReFwdFormatter ReplyWithHeader

They are listed in the Add-ons screen but they do not work. They do not say they are incompatible with Thunderbird v155.9.0. Do I need to remove and re-install them?

Can anybody tell me what happened to 24 hours worth of new emails from yesterday and earlier today?

Asked by bkoopers 7 hours ago

Last reply by bkoopers 7 hours ago

Get Messgaes

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely … (read more)

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone

Asked by quiltjunkie2002 3 months ago

Last reply by quiltjunkie2002 8 hours ago

how can i replace thunderbird profile with an older profile that has all that i need

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicate… (read more)

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicated? I have all of my emails, address's and etc.saved profile and cannot seem to replace it. I tried the thunderbird.exe -p and it gets confusing there. Apparently it does not give one the option to replace profile like mine, but one can create one. I tried creating by entering my old Profile and it did not work. It says to use the Browse button which should bring you to the actual spot to add your profile. I do not see a 'Browser" button, but do see 2 separate folders buttons, but i do not know which to choose, if any. I have donated in the past when things were working smoothly, but discourged to add to it now with all these upgrade mess's. Like they say, "if it ain't broken, leave it alone..." s amd

Asked by Anthony 2 days ago

Last reply by Anthony 8 hours ago

When read email msg then close it have to click address book icon then mail icon to see email list

When I open an email dozens of folders(?) of other emails appear in above toolbar. Then when I finish reading the email and close it the screen defaults to Address Book a… (read more)

When I open an email dozens of folders(?) of other emails appear in above toolbar. Then when I finish reading the email and close it the screen defaults to Address Book and the only way I can see the list of emails is click on Address Book icon and then the Mail icon above it. See screen shot if you can. I couldn't figure out how to make it larger.

Asked by Marc Grobman 9 hours ago

Thunderbird mail account fails to log into Outlook.com sometimes.

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter … (read more)

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter what Server settings I used - tried every combination - so I downgraded back to Version 102 and everything went back to normal. About a week ago, one of my hotmail accounts started giving me a "fail to log in" message. The other accounts work fine. The "fail to log in" will go from 2 or 3 times to 15 to 20 times in about an hour or so but every time, sooner or later will work and then it will be fine for a few hours and then start again. I have had these accounts running on TB for well over 10 years with no problem and I have not changed anything in the Server settings or anywhere else. The account I am having the issue with has been running on TB since TB started with no problems until now. I assume that TB may be having some issues with the Outlook platform but I have not changed anything there either and I have no problem logging into hotmail.com directly. I have spent many hours combing the internet for hints to no avail - everything I have tried has either had no effect or screwed things up so I had to back track to where I started. Any ideas???

Asked by Ron 1 month ago

Last reply by Ron 9 hours ago

Cannot add Yahoo search to Thunderbird

Trying to add https://search.yahoo.com/search?p=%s&fr=opensearch results in an error message: Could not add OpenSearch Provider for https://search.yahoo.com/search?… (read more)

Trying to add https://search.yahoo.com/search?p=%s&fr=opensearch

results in an error message:

Could not add OpenSearch Provider for https://search.yahoo.com/search?p=%s&fr=opensearch.

So what am I doing wrong.

Asked by Colin WG 9 hours ago

In 115.8.0, the plain text Write window text area ignores the Colors shown everywhere else?

In 115.8.0 (and earlier versions), the plain text Write window text area ignores the Colors shown everywhere else. Even if I choose Edit->Settings or Tools->Setting… (read more)

In 115.8.0 (and earlier versions), the plain text Write window text area ignores the Colors shown everywhere else. Even if I choose Edit->Settings or Tools->Settings from the Write window toolbar, and select Composition in the Settings window, I get color choices that affect all other windows, and even the Write window header line and the dropdown menus from the Write toolbar, but NOT the Write window toolbar itself, nor the content I'm composing!

The text of the content I'm writing is decently visible, but the background behind it is medium gray, and the quoted text I'm replying to is a pale green almost indistinguishable from the pale gray background. Miserable for my lousy vision...

Is there some trick to getting that text area to follow the colors seen everywhere else in Thunderbird?

Asked by LorenAmelang 3 days ago

Last reply by LorenAmelang 9 hours ago

receiving problem

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorit… (read more)

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorithm(s).'

Asked by mmealing 9 hours ago

Hyperlinks in Thunderbird messages have stopped working

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in… (read more)

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in the document "Hyperlinks in messages not working" with no luck. 1) My default browser was Chrome. Changed to FireFox. No Luck. Changed back no luck. 2) Check that no application is specified for HTTP content can not be followed No Preferences option exists under the menu in my version of Thunderbird. Checked in settings found nothing matching the description. 3) Checked for incorrect preferences. Used config editor. Their is no Reset option for the settings. Found the referenced setting. Switched from True to False and then back again, hoping the might reset it. No Luck 4) Switched to Safe mode from the Help menu. No luck.

New to Linux, just set this system up 2 months ago. Migrated my Windows Thunderbird database without issue and it was working fine until this morning.

In need of suggestions. If uninstalling is going to be required, I need to be able to do it a way that does not lose my historical email records or my cardbook address book of 1000 names.

Thanks

Asked by hesmith1029 10 hours ago

Cannot Copy Text from Thunderbird 115.9.0 (64-bit)

I am using Thunderbird 115.9.0 (64-bit) on Windows 11. I am finding that I cannot copy text out of a Thunderbird window (e.g., an incoming message or a message-compositi… (read more)

I am using Thunderbird 115.9.0 (64-bit) on Windows 11.

I am finding that I cannot copy text out of a Thunderbird window (e.g., an incoming message or a message-composition pane).

If I select text and "copy" (e.g., by context menu with right click or Edit-Copy ordinary menu), my clipboard is cleared.

If my clipboard is not clear (text copied from another application), I can paste that into a Thunderbird message-composition pane. But if I then select that same text in the Thunderbird window and then do "copy" (above), the clipboard is cleared. Pasting (into a Thunderbird window or something else, like Notepad) pastes nothing.

I have noticed this problem only in the last week or so.

Asked by gil-ffx 12 hours ago

Last reply by gil-ffx 10 hours ago