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  • Solved

DNS over HTTPS is undermining my family DNS filter. Can I password protect the DNS settings or other solution?

Hello all, I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via D… (read more)

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

Asked by Andrew Davis 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Archived

Entering Fullscreen Minimizes App

Whenever I enter fullscreen mode, the entire app minimizes itself and starts playing audio in the background. I have to reopen the app and reenter fullscreen in order to … (read more)

Whenever I enter fullscreen mode, the entire app minimizes itself and starts playing audio in the background. I have to reopen the app and reenter fullscreen in order to actually use fullscreen and it is extremely frustrating. Is there anything I can do to fix this?

Asked by megamaz 8 months ago

Last reply by A Bcdefgh 3 months ago

my emails and gmails hav msmrosia 240o move out of [address] now I'm back at [address] that's where I'm located at now

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area cod… (read more)

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area code [telephone number] area code [telephone number] have been stolen for me with the [email address] and [email address] what happened for me and having nothing but people been hacking my accounts I can everything about me how can everything I got stealing everything I got it's my software it's over 21 years old Google's going to confirm I own cloud everybody wants it nobody wants to pay up I got confirmation I can take my software from anybody I want to somebody needs to contact me area code [telephone number] and [telephone number] and [telephone number] I don't let everybody know I'm getting ready to put this out local news and everybody's going to find out I ain't playing games people is going to stop taking from me sincerely Manuel Jackson Williams Jr

Asked by williamsjrmanuelj14 4 months ago

Last reply by Paul 4 months ago

Access to inactive tabs in Firefox for Android

How to access inactive tabs in Firefox for Android? In options I have set to never close tabs but an option for inactive tabs was set to 2 weeks. So I assumed that there … (read more)

How to access inactive tabs in Firefox for Android? In options I have set to never close tabs but an option for inactive tabs was set to 2 weeks. So I assumed that there is somewhere a list of inactive tabs that you can access and activate them.

Asked by Tomislav Jurinjak 4 months ago

Last reply by Tomislav Jurinjak 4 months ago

  • Archived

Fraudulent accounts using my stolen email addresses from a compromises device.

Hi everyone, My android device has been thouroughly hacked, reconfigured and I was put under administration while the hijacking of my accounts took place. I have tried to… (read more)

Hi everyone, My android device has been thouroughly hacked, reconfigured and I was put under administration while the hijacking of my accounts took place. I have tried to sign up with one of my 3 outlook email addresses and none of them will work. I get to the part of sign up that says we've sent an email to the address I provided. I go to that inbox and there's an immediately received mail which doesn't allow for me to verify my email with the code. It just goes straight to an account. Where can I find out who's signed in where on which account and how do I find and unlink the devices being used to hack me so violently. Any advice would be great thanks so much guys

Asked by Abby 8 months ago

Last reply by Ren Jack-Man 6 months ago

  • Archived

Firefox cannot open any websites on mobile data, but other browsers can

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every oth… (read more)

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Asked by Danington 8 months ago

Last reply by Danington 6 months ago

  • Archived

Firefox YouTube stuttering as well as full screen bug on Pixel 5

Specs: Android 13 Pixel 5 with latest version of Firefox installed. Issue: This problem has existed for months for me. audio stutters or more so swiftly cuts in and ou… (read more)

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

Asked by brianr4548 8 months ago

Last reply by brianr4548 6 months ago

  • Solved
  • Archived

scrolling not working as supposed

Hi, Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting … (read more)

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

Asked by Raven 8 months ago

Answered by ed.momot 7 months ago

  • Solved
  • Archived

https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (read more)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren 8 months ago

Answered by Darren 7 months ago

  • Archived

Thanks

Just wanted to drop a quick thank you for actually paying attention to your users' wants and suggestions. Please continue to be a non-frustrating experience and dish out … (read more)

Just wanted to drop a quick thank you for actually paying attention to your users' wants and suggestions. Please continue to be a non-frustrating experience and dish out updates sparingly and meaningfully.

Asked by klfrench10 7 months ago

Last reply by Paul 7 months ago

  • Archived

117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (read more)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Asked by Trevor Z 8 months ago

Last reply by Trevor Z 7 months ago

  • Solved
  • Archived

Bypassing Firefox privacy with this product?

Hi there, Is the script in this product bypassing Firefox privacy fences? I do not understand what they promote, but I have not a good feeling after reading their expla… (read more)

Hi there,

Is the script in this product bypassing Firefox privacy fences? I do not understand what they promote, but I have not a good feeling after reading their explanation. https://confection.io/scripts/click-engage-xbox-com/.

But I hope Firefox can do something against this possible new threat.

Asked by Firefox op SM T530 8 months ago

Answered by Paul 7 months ago

  • Archived

Sudden problem

Hi, All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't o… (read more)

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 8 months ago

Last reply by Nova 7 months ago

  • Archived

browsing

After searching something and getting result clicking any link starts loading and after loading takes me back to the search page itself, and clicking again (2nd time) tak… (read more)

After searching something and getting result clicking any link starts loading and after loading takes me back to the search page itself, and clicking again (2nd time) takes me to he page I am trying to open.

Asked by aman1225rai 8 months ago

Last reply by Paul 7 months ago

  • Archived

Screen lock/logins issue on Droid 13

Whenever ZmI go 2 lookup a saved login or to enter my Android pass code 2 do the same, the keyboard to enter it refuses to show so that I can. At 1st I was using an add … (read more)

Whenever ZmI go 2 lookup a saved login or to enter my Android pass code 2 do the same, the keyboard to enter it refuses to show so that I can. At 1st I was using an add on keyboard called Black Red Tech from Play Store. I took that out, restarted & tried with GBoard. No change. I have restarted phone several times. Next step is uninstalling FF but I'm reluctant 2 do that. Any other ideas?? This is what the screen displays in both cases, and there is no way that talking, holding buttons or restarting seems to pop the keyboard up. This is what keyboard looks like. Screenshot of saved logins screen just is blank black.

Asked by Lisa 8 months ago

Last reply by Paul 7 months ago