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need to change email

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone … (read more)

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

Asked by sudeep1212 1 hour ago

icloud display corruption

I routinely keep a tab open to view my iCloud account (PC running Windows 11 Home). Everything has worked just fine in the past. Here are the basics using Edge... -The h… (read more)

I routinely keep a tab open to view my iCloud account (PC running Windows 11 Home).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?

Asked by Ken Brown 1 hour ago

YouTube problems

Now the latest update solves the problem of autoplay on YouTube can something be done about viewing the whole site? Videos take forever to load or generally never load an… (read more)

Now the latest update solves the problem of autoplay on YouTube can something be done about viewing the whole site? Videos take forever to load or generally never load and when they do all it shows on the page is the video and nothing else.

I go to my YT history and the page will not load. YT at times says I am offline when in fact I am not because I am also at the same time,while waiting for YT to load, viewing articles and videos on Yahoo and MSN as well as other sites.

This has only started today, March 12th.

Asked by pete_scott2 3 hours ago

Firefox opening PDFs in internal viewer AND Adobe Acrobat simultaneously

Hi everyone, I’m running into a frustrating issue where Firefox is opening PDFs in two places at once. The Problem: When I click a PDF link, Firefox opens the file in a n… (read more)

Hi everyone,

I’m running into a frustrating issue where Firefox is opening PDFs in two places at once.

The Problem: When I click a PDF link, Firefox opens the file in a new tab (internal viewer) but also launches the standalone Adobe Acrobat app to display the same file. I only want it to open in Firefox.

Details: - Settings: My "Applications" setting for PDF is currently set to "Always Ask." - The Glitch: Even when I manually select "Open in Firefox" from the prompt, Adobe Acrobat launches anyway. - Timeline: This started happening 2 days ago without any manual setting changes (I think it might be after a firefox update? I might be mistaken)

- Troubleshooting done: I have tried toggling the action to "Open in Firefox" directly, but the dual-launch behavior persists.

Thanks

Asked by gweiss 7 hours ago

Cannot reopen tab groups when using Vertical Tabs

Tab groups work well with the standard tab bar, but when changing to vertical tabs, there is no clear way to expand the menu (aka hit the 'V' at the right of the tab bar … (read more)

Tab groups work well with the standard tab bar, but when changing to vertical tabs, there is no clear way to expand the menu (aka hit the 'V' at the right of the tab bar for horizontal tabs) to see the tab group.

The only fix i found was to turn off vertical tabs, open the tab group, then turn on vertical tabs again.

Asked by Brecks 7 hours ago

Firefox Crashes

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection … (read more)

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection (everything else on their computer continues to be connected).  When they close and restart Firefox to reconnect, it then tells me the user that they are using an old profile and need to create a new one.  They're able to re-log into their Firefox account, which eventually resyncs all their data, but they then have to re-sign into everything, which is a major inconvenience.  The only workaround the I have found is to reinstall Firefox, ever time this happens which then allows the user to use all their settings until they have to repeat the process the next day (i.e., everything remains signed in and/or logging back in is easier than described above).

Asked by ahung 2 days ago

Last reply by ahung 19 hours ago

Will other AI chatbots, such as Lumo, continue to be added to the updated sidebar?

Thank you for the help! I'm wondering if other AI chatbots, Lumo, in particular, will continue to be added as options to the updated sidebar? An unofficial extension exis… (read more)

Thank you for the help! I'm wondering if other AI chatbots, Lumo, in particular, will continue to be added as options to the updated sidebar? An unofficial extension exists (https://codeberg.org/daskashk/lumo_ai_by_proton_chat_in_sidebar) that adds the ability for a link to appear in the sidebar. However, it does not offer the full integration that the official browser update provides to the other supported LLMs. I like Lumo for its privacy, encryption, and the ability to make "Projects." Thanks again for the help.

Asked by snafuperman 21 hours ago

restore previous firefox

when I clicked on firefox icon today, bing browser appeared and I was not able to use firefox until I downloaded firefox again. I would like to restore the firefox I was … (read more)

when I clicked on firefox icon today, bing browser appeared and I was not able to use firefox until I downloaded firefox again. I would like to restore the firefox I was using, I had several windows open and my passwords stored there. please advise

Asked by van_hall 1 day ago

Multiple automatic backups to a local network folder

I am currently trying to set up automatic backups to a local network folder. I have set browser.bookmarks.autoExportHTML and browser.bookmarks.file via the about:config p… (read more)

I am currently trying to set up automatic backups to a local network folder. I have set browser.bookmarks.autoExportHTML and browser.bookmarks.file via the about:config page. This creates the backup on X:\bookmarks.html as desired, but only this one backup. Is there another way to create the backups with a timestamp and to keep to the maximum number via browser.bookmarks.max_backups?

Asked by Hans Hansen 1 day ago

Browser will not connect to website

When I try to connect to www.qsuper.qld.gov.au, I get this message: "Pardon Our Interruption As you were browsing something about your browser made us think you were a bo… (read more)

When I try to connect to www.qsuper.qld.gov.au, I get this message:

"Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled before reloading the page."

I have checked that javascript is enabled and I do not have Ghostery or NoScript plugins. Interesting, the "support article" was hyperlinked and I could not access that either. (https://ds.tl/help-third-party-plugins, and the message is"server not found") I have rung Qsuper who advise me that there website is fine. Please advise any strategies. Many thanks in anticipation.

Asked by helensetz 1 day ago

Firefox memory usage keeps increasing over time, reaching 1-2 GB per tab after 1 hour

For the past 15-16 days, Firefox has been consuming extremely high memory. The problem: - When Firefox first opens, it starts normally at around 300-400 MB - But after u… (read more)

For the past 15-16 days, Firefox has been consuming extremely high memory.

The problem: - When Firefox first opens, it starts normally at around 300-400 MB - But after using it for about 1 hour, a single Firefox window grows to 1-2 GB of RAM - This keeps increasing the longer I use it (memory leak behavior) - Currently Firefox (41 processes) is using over 5,131 MB total memory on my system it's normal but after 1 hour a single firefox window grows to 1-2 GB of RAM

What I have tried: - The issue happens consistently every day for the past 15-16 days - Other browsers like Chrome and Chromium use much less memory in comparison

System info: - OS: Windows 11 - Firefox version: latest version 148.0.0.0

Please help me fix this memory leak issue. It is making my system very slow.

Asked by Shahed Abid Darpon 1 day ago

I am so tired of putting in my extra long password every time I use Firefox. How does one get Firefox to remeber it after changing it as per the instructions?

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now. … (read more)

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now.

Asked by imcdo8 1 day ago

email with excel attachments won't open

I started using a new laptop and when I receive emails through Outlook, the excel attachments won't open and I get a message saying that I don't have the pdf software. T… (read more)

I started using a new laptop and when I receive emails through Outlook, the excel attachments won't open and I get a message saying that I don't have the pdf software. These are Excell files, not PDF. I've tried all the suggestions on-line but they still won't download as Excel files, only Firefox files.

Asked by RobertClark333 1 day ago

why does my default search engine randomly change?

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for s… (read more)

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for some reason (but never chosen by me

Asked by restlessrobb 1 day ago

Pop up ads in the lower right corner of my screen

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me th… (read more)

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me these are coming through my browser. These are not when I am in a web site and get the pop up to allow notifications, I always say no. These come @ 1 per week or less and I don't seem to be able to stop them. Is there a setting in firefox that will stop them or is this a microsoft issue? thanks brian

Asked by brunau8 1 day ago