Firefox Support Forum

After the most recent (or possibly the one before) Firefox update, when I am streaming radio via a radio player website, the stream keeps switching itself off after 10 minutes regardless of other activity on the machine.

Apparently, this was reported a while ago (ca. 2020) but has only affected my experience per the above updates.

Windows 10, latest Firefox version, e.g., url: https://siradio.si/val202/ but same behaviour with others sites.

I've been having an issue with Youtube lately where whenever I'm logged into my Youtube account and have subtitles on, it won't ever show them. I haven't changed these settings at all recently, so I'm not sure what's causing it. For some reason, this is a non-issue when I'm logged out of my account as the subtitles automatically work when I'm not signed in. So I know it isn't an issue of there being no subtitles option for the videos I'm watching.

Is there some way to fix this?

I'm no longer able to share multiple documents through Dotloop. For years if you click mutliple files a new button pops up that says share and allows you to send all that has been checked, as of today I can say that no longer happens. I tried in Edge and it still works fine. See attached images, one from Firefox the other Edge

So, whenever I select an Adobe Community/Forum help link, like this: https://community.adobe.com/t5/indesign-discussions/how-to-set-default-font-in-indesign/m-p/11092203

The web page "blinks" the requested Adobe destination page - but then provides an error page (see page-clip image attached here) and no destination result. It does not require login - I should be able to see the topic in the Adobe Community (HelpX) page.

But either Adobe or Firefox is preventing me from seeing the page. Please advise. Firefox is my default browser. When I copy link and paste-and-go in Chrome, it works as expected - I see the page.

After my Webmail interface was updated the webmail buttons no longer function at all. I cleared the browser cache, history, etc. and restarted the browser. But the problem persists. The webmail interface does work in Chrome. Any ideas how to fix this? Thanks!

Up until 2 or 3 weeks ago, I was able to log in. Now I Get "Access Denied". I've tried granting all permissions, cancelling vpn. I can log in if I use Chrome. FRUSTRATING. I like Firefox...

Hi, I use Cambridgeone.org materials to teach English online. Never had a problem. Taught last Thursday using Firefox 110.0.1 and digital texbook on Cambridgeone website.

Installed update to Firebox 111.0.1 the next morning. Now the full teacher's toolbar on the textbook doesn't load. (see image) It does on my desktop app (see image).

What can I do? Have cleared all caches, run disk cleanup, even disabled Privacy Badger without effect.

GODDAMN IT. Typed my info and some other link opens and wiped out everything I had typed here, that really pisses me off. Firefox is getting to be nothing but a damn headache now and I'm NOT going to try and retype all that info all over again and re-explain it, that's a load of horse manure, especially when my info typed SHOULD NEVER HAVE BEEN DELETED by some stupid automated crap! Spent too much time on this already and just WASTED my damn time!

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm using an IMAC computer. Does anyone know what's causing the problem or am I being forced to use a different browser ? My e-mail address is[email removed from public] Thank You

Hey, AI is taking over the internet and mega software houses have started to adapt Chat GPT or many other products of OpenAi, but Mozilla is still not getting in this field.

Is there any chance of Mozilla to acquire any feature of Open Ai or Chat GPT. There are many sites who are now providing different information of Chat GPT, but Mozilla is invisible so far.

Why is it so?

When I try to open websites from a google search, I get this error:

Can't access this service

This service is unavailable for Google Workspace for Education users marked as under the age of 18 by their administrator. Learn more

• This doesn't happen with chrome.

• If I enter a website directly in to the search bar, I am able to open the website; I just can't open it when going through google.

• If I go through duckduckgo, I can open the website directly.

• This doesn't happen for all websites, but the ones it happens to is weird. Today it was the Red Cross blood donation website.

• I am over 18 and am noted as such in my google account and in my firefox account; I just double checked.

• I am working on a PC using Windows 11 Pro. Firefox is up to date. I only have 2 extensions, neither of which block sites.

• I tried going through google and accessing admin rights, can't do that so apparently I don't have admin rights through google. But again, I can open websites through google using chrome, just not firefox.

visiting uk.yahoo.com always gives me problems.

1) Page never fully loads 2) Some images missing 3) Links of the stories will not open 4) Unable to open mail link

This only happens with Firefox, other browsers no issue

Have cleared cache and cookies, shut down and restarted PC

This has happened for past 4-5 weeks.

Any help appreciated as do not want to start using another browser but if I have to I will

I can no longer scroll pages on this website. This is a recent change, not sure whether it's tied to a Firefox release or they changed their website....

For example - https://www.publix.com/savings/weekly-ad/view-all

Scrolling still works on Chrome.

Yesterday I updated my mac mini OS to 13.3. From that time, when I use my home pod mini (airplay), firefox does not work on the sound.

I tried youtube and twitch, but neither sounds nothing when I turned it on with home pod mini.

I think it is a problem with firefox with up-to-date version macOS. It's because other browsers make sounds well such as Safari.

Since 111 update I cannot reliably load the following websites Skynews.com - loads but when i click on an article on the home page the scroll bar disappears and firefox locks up. I have to use task manager where an extra 6-8 firefox sessions appear with 0% resource useage and I have to close them. thsi happens about 80% of the time. ITVnews.com - same as for sky news Netflix - opens ok but locks up when I click on the acount tile. Happens about 50% of the time

All the above sites woerk fine in Google chrome. There was no problem until 111. There was an update to 111 a few days later which meant it happened less often but stil 70%+ of the time. No toher websites i use have been affected. using windows pro 10.0.19044 build 19044.

I have tried refresh firefox, uninstall and re-install but stays the same

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correct credentials, it just re-shows the same authentication dialog after a few seconds. This repeats indefinitely. There is no useful info (and pretty much no info of any kind) in the dev tools. I have tried Firefox in safe mode, with no changes to the behavior.

What steps can I try to debug this problem?

I've been noticing for a while that Youtube chapters were very hard to read if they were displaying over a white background. I thought this was just a Youtube issue but then I decided to boot up Edge and Brave to see if the issue still persisted. It doesn't. What happens in those browsers is that there is that the bottom part of the video is darkened just enough so that when the chapters are displayed there is enough contrast to read them. In Firefox this overlay cuts out before it reaches the chapters making them very difficult to read. I tried in Troubleshoot Mode and the issue persists.

I've linked pictures that demonstrate the difference.

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.