Firefox Community Forum

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (think Elsevier, Cambridge Core, Brill, JStor, etc.). Since I am no longer affiliated with that institution, I am no longer authorized to access that institution's subscriptions. I am not trying to access that institution's subscriptions, however, if I try to log in to these repositories as an individual, I am automatically redirected to my former institution's Okta authentication page.

The browser: Mozilla Firefox 143.0.3. I am able to access other sites on other browsers, as well as in private Firefox windows, which suggests it is a problem with my Firefox account. These are temporary workarounds I can live with only in the very short term. I am under no circumstances willing to switch browsers. I use Firefox for a reason. FWIW, I am also contacting Okta support to see what they recommend.

The computer: Macbook Air 2020 M1. It is a personal computer. I do not have access to another device.

I have cleared my browser history, saved form data, saved site settings, cookies, and cache (x5). I have deleted all saved passwords containing the email address associated with my former institution. I have restarted the browser (x5). I have restarted my computer (x2). I have reached out to IT at the institution (they are flummoxed).

I'm nearing my wit's end with this. I'm working on multiple projects with multiple deadlines. The temporary workaround and constant barrier to access are driving me up the wall. I will be infinitely grateful for a permanent solution to this hellish problem.

I can't delete some websites from advanced tracking protection, I type in a website but it doesn't add it to the list. One site is mail.proton.me. Even the ones that are added still don't load when I open Firefox, they are telling me I have connectivity issues. This has only started happening since the last updat. Everything work perfectly on Chrome! What is the point of having tabs and pinning them if you have to open them manually every time you log on?

When I open Google to check email, this site shows up every time:

 https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?

I may have been browsing, but I do not remember asking it to be on my desktop.

I only have one explanation. On Labor Day, at 8:30 am EST, I went into a Grand Mal seizure and then flat lined with my x-ray friend of 20 years watching me die. I lost some of my memory. And the CPR hurt my right and arm to the point I cannot do much with it.

All I do remember is being on the settings page. When I close out the computer I delete my history and just look at the Settings page. That would have been around Sept. 14 - 20, 2025; 7pm.

Eileen

Firefox is supposed to be replacing copy without site tracking with copy clean link however the new Firefox download has copy clean Link greyed out!!

I will continue to dismiss the update until there's no longer an option for me to do so at which time I will just give up using Firefox and try using a different browser.

Lately, when I go online to bank account, at the botton of screen is says transferring data from Google. Google is NOT installed on my computer. I have Firefox and Duck Duck Go. NOT GOOGLE

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell phone provider and "Voip.ms" a phone provider.

When I log onto public mobile I cannot view my specific account information, I can see other menu information. voip.ms I cannot log on either chat or the main customer portal. This only recently changed within the last 4 days and I am using the same version of firefox.

Can you provide an explanation as to why this is occurring?

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng properly again.

recently the protections dashboard is not showing the same information as before, with much lower numbers of blocked trackers. why is that? color of bars is different also.

In FF desktop, Settings > Privacy & Security > Enhanced Tracking Protection > Manage Exceptions, my list of exceptions are being cleared/deleted/wiped. Why? I have Facebook.net and Facebook.com saved as Exceptions and they keep being wiped/cleared/deleted. Could you tell me why?

Also cookies exceptions are cleared after an upgrade, not cool.

Thank You for you assistance and support.

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical content through Firefox. Currently I have not embedded it yet I am using only an image of the map instead. What are the recommended Firefox settings, extensions, or practices to ensure user privacy, especially when embedding external tools like Google Maps or analytics services? Any guidance would be appreciated!