Firefox Community Forum

Recently downloaded an update to Firefox and installed it. Now it says I have a new recovery key but I can seem to get it to show me the key. There is a link that I found that says: View Recovery Key, but when I click on it, nothing happens. I would have expected that it would have revealed the key and I could then save it for later use if needed.

I can't implement the suggested solution

• Open your profile folder: Windows: C:\Users\<YourUser>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile folder>\

because no Mozilla folder is being found

No Firefox folder is being found either.

My laptop did something funky upon booting up. It showed a "Desktop" and then a "Desktop 2", for what that's worth.

After discovering a bug in v1.57.0.1 (related to failing to play videos on facebook - bug report filed) - in a senior moment compounded by exhaustion, I uninstalled v 157.0.1 without making a backup of the profile. IOW, I fucked up.

After I installed a stable version, v 153.4.0, I selected my prior username profile from the firefox startup menu. I got a popup warning that attempting to load the profile of a newer version on this older version might corrupt the profile settings. But is offers only 2 option: create a new user profile or QUIT firefox. No option to attempt to load the profile I was using on v 157.0.1 even if risky.

Besides that, with a new raw profile, I am finding v153.4.0 buggy! When I open Settings (about:preferences) the sidebar is populated with all the normal sections but none of them show the options. the main window is blank, except for a search box for "Find in Settings".

I am getting too old for this :\

I *think* I had Sync enabled and my android cell phone added. but I am concerned that I might erase whatever profile settings I might have on my phone if it syncs with this new, blank profile on my desktop.

Is there a way to possibly recover the settings profile I had on v157.0.1 before i uninstalled it? anything 'preserved' in the Trash or ?? (I see nothing in Trash related to the firefox un-install)

I see several profiles in my current user > .cache > mozilla > firefox

I have made duplicates of all of them. Am I safe in trying to create a new user based on the profile of my prior account from v 157.0.1?

All of my bookmarks, passwords, settings, etc just disappeared from my Mozilla account. Everything for my job is gone. I was just working and suddenly got notifications that im a new user and to make Firefox my default (already was). Now everything is gone from before. Did you just roll out an update? It destroyed my account. Now it says my account is missing and wont even let me open it on a 2nd try while im writing this....so its just getting worse.

I dont want this profile feature at all it's a complete and total nuisance so I deleted the only profile it had for me but now everything but my bookmarks are gone and I need my settings restored. How do I completely disable this nuisance so I never have to see this annoying color bar in my application menu again? All my settings are destroyed now.

After reinstalling, my original bookmarks were lost. The imported bookmarks are not the ones from my previous backup but instead Google's default bookmarks. How can I recover my old bookmarks?

I am on Pop OS. I ran some update and restarted and all of my tabs are gone and Firefox is not showing any history of them. I was under the impression that if I had an account it would keep track of the history but there is nothing there. How does this happen and why? Also how can I get my tabs back I am one of those people that has like 50 tabs open So I can run several things at once I never had this issue with goggle but for some reason it happens often with Firefox what gives?

Installed new Linux OS, forgot password to profile when opening firefox, created new password, logged into my Profile which has the correct user picture, but all my passwords and bookmarks are gone. ( I want to cry man..)

Home Page desktop bookmarks gone. Recent updates to both my deskyop (win 11) and laptop (win 10+) has erased all my desktop bookmarks. I tried numerous setting in Mozilla but still nothing. How do I get them back ?

Hi! I reached out on Friday and was sent a code that expired in 5 minutes, missed the deadline and had to leave the library. I updated Firefox to 155 and can't find my bookmarks. Also found that a Microsoft update included Goggle Chrome that I uninstalled. Please advise on getting my bookmarks back thank you. I only have 30 minutes left on line. Thank you for all the work you volunteers are doing, greatly appreciated! Mark

I have researched and use a few articles about recovering bookmarks from an old firefox. Either I am doing something wrong or I can't get the suggestions tp work. Please help this senior citizcen.

My previous session is not clickable. All 50 or so tabs are gone!?? HELP! How do I restore a previous session w/ older tabs? (History doesn't show tabs from months and months ago).

M