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Firfox sync not syncing my data and all my passwords are lost

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do. I even tried login with usernam… (read more)

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do.

I even tried login with username and password apart from google sync. It still didn't worked.

Asked by Aman Gupta 1 day ago

Last reply by Aman Gupta 4 hours ago

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 22 hours ago

Last reply by cor-el 4 hours ago

Black bar appears on top of search bar

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I … (read more)

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I have disabled all extensions and hardware acceleration but the problem still persists, what can I do?

Asked by undyuuanguijun 6 days ago

Last reply by undyuuanguijun 4 hours ago

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (read more)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Asked by PLS1 15 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Firefox High CPU Usage due to "fontd" on MacOS

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open A… (read more)

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open Activity Manager that process spikes to %50 to %80 CPU usage. Killing the process does nothing and quitting out of Firefox does nothing either. I made sure Firefox is fully updated, but still nothing. I'm not sure whether it's a problem with my Macbook Pro's fonts or if it's a problem with Firefox, but I'd like my browser to be reliable.

Does anyone know what might be causing this issue or what I can do to resolve it?

Asked by clayeddy00 1 day ago

Last reply by clayeddy00 1 day ago

tapping noise while using Firefox

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 di… (read more)

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 different computers and one is brand new - T T T T TTT , I have narrowed it down to Firefox, when I minimize it will do it, then opened and it stopped and min. then start, repeeat - now it does the TTTTT all the time with it open or minimized. What is going on?

Asked by zadiemay 1 day ago

Cursor hover does not work properly on Firefox

When I hover elements, such as text, links, or buttons, the cursor does not change (as in, from the pointer to a hand when hovering over a link, etc.). Well, actually, i… (read more)

When I hover elements, such as text, links, or buttons, the cursor does not change (as in, from the pointer to a hand when hovering over a link, etc.). Well, actually, it does change, but only for a small fraction of a second before returning to the normal pointer. This makes elements on web pages that have hover events almost impossible to use (such as drop-downs like the "Get Help" one at the top of support.mozilla.org) unless I left-click and hold while hovering over the element. This, of course, requires me to click on the element, which might have other consequences.

Hovering works fine with other browsers. This is on an M2 Mac. I have tried uninstalling and reinstalling Firefox

Asked by thereallyrealdd 6 days ago

Last reply by zeroknight 1 day ago

Camera settings on macbook air m1

I am trying to use OBS Virtual camera, I am resetting permissions of camera access, removing cache and data to be sure, and selecting it but it still doesn't let me use O… (read more)

I am trying to use OBS Virtual camera, I am resetting permissions of camera access, removing cache and data to be sure, and selecting it but it still doesn't let me use OBS Virtual Cam and selects Built in cam automatically does anyone has any solutions ?

when I enter for first time I can select and i select OBS Virtual Cam and I click on Allow and then next window pops up and it doesnt let me select anything else...

Asked by Zurabi Gabichvadze 1 day ago

YouTube not displaying

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox. … (read more)

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox.

I'm on an iMac running Firefox version 124.0.2 and I've tried disabling all add-ons but nothing has changed to the browser so shouldn't cause any issues.

Any help?

Asked by wayneyg24 3 days ago

Last reply by zeroknight 2 days ago

Secure Connection Failed on a LAN IP address

I have a bunch of stuff on my LAN, all with static IPs (so I can find things). New Reolink security camera can't be accessed via a browser and it's static IP. Secure Con… (read more)

I have a bunch of stuff on my LAN, all with static IPs (so I can find things). New Reolink security camera can't be accessed via a browser and it's static IP.

Secure Connection Failed

An error occurred during a connection to 10.1.1.27. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Am I truly unable to have access to my own LAN? There has to be a way around this, doesn't there?

Asked by simon186 2 days ago

Last reply by zeroknight 2 days ago

youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (read more)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Asked by larryadow 2 days ago

Last reply by zeroknight 2 days ago

How to reach a site used in the past, but now, can't reach?

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my… (read more)

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Asked by micmon224 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Mouse clicks become unresponsive on Mac 14.4.1 (23E224)

I have noticed that my mouse becomes unresponsive exclusively when clicking Browser items in Firefox 124.0.2 (64-bit) on Mac OS Sonoma 14.4.1 usually everything is fine… (read more)

I have noticed that my mouse becomes unresponsive exclusively when clicking Browser items in Firefox 124.0.2 (64-bit) on Mac OS Sonoma 14.4.1

usually everything is fine for a while, then after a small working period I can still hover over items in Firefox but any click action (right or left) is ignored by Firefox or pages in Firefox.

At the same time clicking in other apps is still working fine.

When restarting firefox the functionality often re-occurs and works again for a certain time.

Asked by aborgfeld 3 days ago