Showing questions tagged: Show all questions

Forced update when automated updates were not selected

Hi, I noticed that my Firefox version has just been force-updated, on two of my computers, even though I had the automated updates unselected. I also noticed that the new… (read more)

Hi, I noticed that my Firefox version has just been force-updated, on two of my computers, even though I had the automated updates unselected. I also noticed that the new version had added an opt-out option to use "AI" for my tabs which I do not want. There may be other settings that have appeared like this forcing "AI" on me and I am not going to check all of them. I will uninstall Firefox as it is no longer respecting my privacy and autonomy as a user, following the full-blown embrace of "genAI" which goes completely opposite Firefox values such as privacy, ethics, environmental responsibility and respect of their users. I might come back when Firefox goes back to being a privacy and environmentally-friendly browser.

Asked by elduvelle 1 month ago

Last reply by Agent virtuel 4 hours ago

Why do we have to create a new profile every SINGLE time Firefox updates

Every SINGLE time Firefox update now, we have to create a new profile, EVERY SINGLE TIME. We loose all our open tabs, passwords, history, bookmarks, everything. Why is y… (read more)

Every SINGLE time Firefox update now, we have to create a new profile, EVERY SINGLE TIME. We loose all our open tabs, passwords, history, bookmarks, everything.

Why is yours the only browser that does this, and how do we stop this from happening.

This is having an effect that is starting to drive me away from using all your products.

Asked by mbrown9 1 day ago

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Asked by Pawiu 1 month ago

Last reply by DebraBk 1 day ago

URLbar cruft

How do I disable the cruft which appears in the URLbar? Specifically, the trackers detected symbol, the certificate verified symbol, the bookmark this page symbol, and th… (read more)

How do I disable the cruft which appears in the URLbar? Specifically, the trackers detected symbol, the certificate verified symbol, the bookmark this page symbol, and the question mark symbols which appear on both the URLbar and the searchbar.

Asked by compata 4 days ago

lost all my saved passwords

I was unexpectedly signed out of my account. I used my encryption key to sign back in which i have done before. I have never experienced this problem before. This time… (read more)

I was unexpectedly signed out of my account. I used my encryption key to sign back in which i have done before. I have never experienced this problem before. This time when i logged back in all of my saved passwords were gone. Is there any hope of fixing this issue?

Asked by csanchez7 5 days ago

Firefox is once again refusing to add extensions.

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just s… (read more)

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Asked by rnturner59 1 month ago

Last reply by rnturner59 6 days ago

Messages not sent - "Did Not Connect: Potential Security Issue".

Greetings. Several times today I have had messages not sent because of this error message: "Did Not Connect: Potential Security Issue". I am sending political messages… (read more)

Greetings.

Several times today I have had messages not sent because of this error message: "Did Not Connect: Potential Security Issue". I am sending political messages and am concerned that Mozilla is blocking me. I have sent hundreds of similar messages over the years with no problem.

What's up now?

Thank you. Sincerely, Gail Forrest

Asked by gailforrest 6 days ago

Data Tables open but close immedaitely

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables… (read more)

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Asked by dgardelldarin 1 month ago

Last reply by rbucata 6 days ago

  • Solved

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (read more)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Asked by Cruz Ramos 1 month ago

Answered by Denys 1 month ago

Firefox is having trouble "finding that site" for some sites I've used for years.

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings i… (read more)

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings in Firefox, reset my WIFI router, etc. with no response for connectivity. But I really guess I don't know what or where to check... Thought it was a VPN setting, not fixed. What should I try to find and correct my problem?? Ray ([edited email from public forum])

Asked by raygene3 1 week ago

How to verify Firefox installation download with unique hashes?

Apparently downloads of the Firefox browser are tagged with something called dltoken so Mozilla can count unique installations. How do I verify the authenticity of the d… (read more)

Apparently downloads of the Firefox browser are tagged with something called dltoken so Mozilla can count unique installations. How do I verify the authenticity of the download since they don't match the untokened hash checksum?

I know downloads off the ftp site won't have the token, but I installed first and then remembered to check later.

Asked by qujapabi 1 week ago

Screenshot no longer shows as option when right-clicking

This topic was already dealt with at https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://support.mozilla.org/si/questions/1491724&am… (read more)

This topic was already dealt with at https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://support.mozilla.org/si/questions/1491724&ved=2ahUKEwjh3JWX1KSRAxWDyMkDHYXfDf0QFnoECBsQAQ&usg=AOvVaw2Zp2I2jgPnZ9gkSf5UgMGS. The solution given there was to change extensions.screenshots.disabled in about:config.

Unfortunately, my Mozilla Firefox (ver. 144.0 (64-bit)) doesn't have extensions.screenshots.disabled. So what now?

Asked by Rob Overton 1 week ago

Wacom tablet click+drag does not work on Gnome48+Wayland

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to re… (read more)

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to report a bug, I expected a more standard form. Please redirect me if you know of a better place.

Essentially : click+drag using the tablet doesn't work, be it on web content or on the GUI. When I click+drag to move a tab, the rab is ripped off into a new window as soon as the drag event begins. This happens with both regular & vertical tabs. Simply clicking tabs -without moving the pen enough to trigger a drag event- activates them normally. Click+drag on a bookmark or history item does not work either. When doing so on a bookmark folder, it seems to be always registered as a click, and it consistently triggers the opening/closing of the folder, regardless of the distance traveled by the pointer between the press event and the release event.

Exception : click+drag to select text works fine. However, click+drag to move that text into the address bar to look it up does not work. The text stays selected, the pointer icon doesn't change to indicate that something is being dragged.

Note : I am using the terms "press event", "drag event" and "release event" liberally here. I don't actually know how this all works, it's magic to me. But I felt like this was the most straightforward way of communicating what's happening.

I have a mouse to the side, that I use only for this. But it would be nice to be rid of this necessity. Any help is welcome! Thank you.

Hadrien

Asked by Hadri 3 weeks ago

Last reply by Hadri 1 week ago

Lost History After OS Upgrade

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so… (read more)

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so two days ago. Now, I found that I do not have under History any of the former sites I not only visited but also had tabs open. What can I do, if anything, to recover them? Under the Add-ons Manager, if this helps, I already had the app Tab Session Manager, but don't know how to use it. Thanks to all in advance who may have made this same upgrade. Many out there are still on Windows 10.

Asked by tightpurchaser 1 month ago

Last reply by tightpurchaser 1 week ago

  • Locked

I've been trying to remedy a "forgotten password" problem on a site I visit from time to time (King Arthur Baking), and keep getting an "opt out signal honored" message. What does this mean, and how do I change it so I can solve the problem?

This falls under: Accesibility, or passswords, or privacy & security... Or, this fumbducker shosn't doe nit. Anyhow, if you've more smarts and knowledge than me, I n… (read more)

This falls under: Accesibility, or passswords, or privacy & security... Or, this fumbducker shosn't doe nit. Anyhow, if you've more smarts and knowledge than me, I need to solve the above mentioned problem. Many thanks.

Asked by mnosera 1 week ago

Last reply by Denys 1 week ago

Reader view misses out first text section on our webpage

On this page https://www.apc.org/en/project/member-engagement-and-travel-fund the first section of text is missed out from reader view - so that the text starts half way … (read more)

On this page https://www.apc.org/en/project/member-engagement-and-travel-fund the first section of text is missed out from reader view - so that the text starts half way through the article. I understand the table will be ignored - and the internal table of contents links at the very top, but there is a paragraph in between those things that is being ignored entirely. The normal text parts should all be included for the article to make sense.

I have tried changing the markup so the paragraph was not inside the same div as the table or table of contents but this does not seem to make any difference.

Google chrome reader view handles the page fine.

Any tips no how to change markup to avoid this or is there a way to fix it?

Asked by liz30 1 week ago

Last reply by TyDraniu 1 week ago