Firefox Community Forum

When I try to download my credit card year end summary on my MacBook Air I get this message, "Your browser is unsupported and unable to display PDFs" I have done this for years and never had any trouble. I checked for Firefox updates for IOS and it says Firefox is up to date. It also says I am on the esr update channel. Why would this suddenly be a problem? How can I fix it? Thank you for any help or insight you can give me. PS I am old and no longer tech savvey. Technology has left me in the dust! So please be as untechnical as possible in a response if I am so lucky as to receive a response.

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

Restored FF to Imac. Attemped to open but get message “a copy of FF is already open to cannot open this one” Spent 6 hours with Apple Support to examine every file and delete anything related to FF or Mozilla except for the VPN program. This did not solve problem. Apple said could do no more and suggeted mozzilla support. How to get rid of the notice and enable opening of FF. on 2024 Imac M4 chip.

Either removing certain ones I don't care about or getting ones back I may have already taken out?

I don't see either of those functions any more but I swear there was a way to do it just a month ago.

Hi there,

I am trying to access this site: https://unabridged.merriam-webster.com/ I am logged in on the site with my membership, which is up to date.

But whenever I try to search a word, it redirects me to the login page. I can only assume that something is wrong with my cookies, privacy settings, and extensions in Firefox. After having cleared my cache, allowed cookies for the site in question, and messed around a bit more with my settings, the problem persists.

This is not happening for any other sites. Can you help? Thank you!

Why has Mozilla decided to COMPLETELY IGNORE security settings applied to PDF documents? I have a number of PDFs secured so as to prevent the ability to print or copy text. When opened with Firefox, all of these settings are ignored.

Recently I have had to sign in to my sbcglobal.net email account every single time I open Firefox on my desktop computer. Firefox is default and my sbcglobal.net mail account is set as my home page. This is not a problem on my iPhone. What is the problem with the desktop and why did it start within the last week or 2?

The power went out in my area last night and When I turned my computer on this morning and opened Firefox, all my bookmarks are gone! It says the bookmark file is empty? I had many bookmarks that I use daily. How do I retrieve all my bookmarks I had in my Firefox account? Can someone help? Thank you.

Hi,

At some point in the last couple of weeks, I've started running into very frequent crashes running Firefox in the Linux container on my Chromebook. It previously worked well, but is now unusable. I'm now running Firefox version 147.0.3 on Chrome version 144.0.7559.167. This is after I did a clean reinstall of Firefox using flatpak, which didn't help. It seems like it often happens when my mouse hovers over a browser tab or icon (eg account, extensions, hamburger). Other quirky display behaviour, which mayor may not related, is that videos are often not working (eg Youtube, BBC), and various browser windows (eg when selecting Manage Bookmarks, or restarting in safe mode), open a small size-reduced window. Latest crash reports below -

bp-79d9b303-4402-455b-b49b-bbc1e0260209 bp-58276587-1315-4431-beba-4d9230260209 bp-0f499a5f-34e7-4a1d-8789-e8dc80260209 bp-a2ccec4c-087d-4e39-8af6-cbb740260209 bp-59770723-c637-4689-ae2f-a203f0260209

Thanks for any suggestions.

I am unable to open PDFs from my bank. I tried the following steps;

Change Default PDF Viewer:

   Go to Firefox Settings.
   Scroll down to the Applications section.
   Find Portable Document Format (PDF) in the list.
   Change the action to Open in Firefox or Preview in Firefox.

Clear Bank Cache/Cookies:

   Go to Settings > Privacy & Security.
   Select Cookies and Site Data > Manage Data.
   Search for your bank's website and clear its data.