Firefox Community Forum

There's already a decent help article about how to block videos from autoplaying:

https://support.mozilla.org/en-US/kb/block-autoplay

The problem is, it works haphazardly. Even if my default for all web sites is "Block Audio and Video", on some web sites (not all) embedded videos still start playing as soon as they scroll into viewport.

Some have adviced to delve into about:config and set media.autoplay.blocking_policy to 2 (default is 0) and, based on quick testing, that actually seems to help but why exactly does it help? If privacy settings already have a setting to block autoplay, why does that particular configuration change make it work as it is supposed to work?

Running Floorp 12.5.0 (Firefox offshoot) on Win11, if that helps.

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

For a couple of days now Instagram linked videos won't play here. Actually some of them will -- my own reels and anything linked with that button that looks like a movie 'clapper'. But videos that show the triangular arrow pointing to the right, nothing happens when you click. Not sure if this is a FF issue or maybe something changed at Instagram. Did a google search and nothing came up.

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

This video file cannot be played.(Error Code: 102630)

I’m getting this error for some reason, and I can’t figure it out. I’ve tried downloading various support files for different codecs, yet I still can’t play videos on websites or live videos like YouTube livestreams.

I’ve tried reinstalling the browser, VLC, and updating the media drivers, but it still doesn’t help. The same videos run fine in other browsers like Edge, but for some reason, they won’t play in Firefox.

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please help me fix this problem.

For the last two years the issues with video stutter have been worse and worse for me. I don't know if it is because of a different codec the video is using, but if it was I would expect the fans to ramp up from trying to decode it. Instead, my laptop stays always silent, but the video laggs like crazy when I want to play it at native 1440p.

I cannot view or change the video codec, since the current issue happens on a platform (herohero.com) other than youtube.

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection, but the issue continues. This problem only happens in Firefox, not in other browsers.

Speech output for Albanian on the website "loecsen.com" > language course "Albanian". Words cannot be heard under Windows 11. What can I do? I downloaded the Albanian language pack, but the voice isn't there. Is this a Firefox or Windows problem?

Link: https://www.loecsen.com/de/lernen-albanisch

Greetings from Switzerland

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Just updated to 144.0.2 (aarch64) on my MacMB Pro running Sequoia 15.7.1 with no other changes and now I can't play any YouTube videos, whether embedded in a website or YT directly. Get eithger a black screen or white, such as below. What arcane setting do I have to mess with now to get this back to normal? (OK in Safari.)

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Dear, When playing a video on Youtube, Jellyfin or listening to the radio the video stops after a second of playing. Restarting FireFox works for a short amount of time and after that constant pausing of video's after pressing play. Really annoying.

What I allready tried - What is pressed --> none - Rebooting PC --> 5-10 min fix - Restarting FireFox --> 5-10 min fix - Updating FireFox --> Was on the newest version of 28 OKT 2025 - Updating Windows 11 --> Was on the newest version - Problem Solving Mode (So plugins/addons disabled) --> No fix - Chrome --> Works perfectly - Brave --> Works perfectly

Any idea's/fixes