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immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 2 months ago

Last reply by anthony.villano 3 hours ago

Tried numerous tips and one website will not load

No matter what I can not get this site from my favorite author to load. https://maxallancollins.com/ It use to work just fine. I have tried all the tricks when searching … (read more)

No matter what I can not get this site from my favorite author to load. https://maxallancollins.com/ It use to work just fine. I have tried all the tricks when searching for "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies."

I have deleted cookies, done a refresh, and done a new firefox still nothing. The page opens in Chrome. Any ideas? Thanks in advance.

Asked by linusnc 7 hours ago

Firefox will not process certain forms correctly for at least 5+ yrs

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I… (read more)

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I contact support at the company whose site I'm having issues with. This could be processing a checkout form on a site after purchasing an item. This latest incident involves me trying to fill out an open enrollment form for benefits at the 3rd party benefits administrator because I got fired in Nov [along with many others]. I tried to fill out the re enrollment form and it simply went in circles and never completed. The name of the benefits administrator is "bswift" if that makes any difference. You know what they told me when I called and said I was using Firefox? "Well... you should be using Chrome or Edge." Doesn't happen often, but companies know there is a problem with Firefox. In that case, why are there ZERO help articles on this site on the issues of forms? I tried phrasing the question 5 different ways. The last one gave "Found 52 results for ‘forms don't work’ for ‘All Products’ ". If the companies that I call know that Firefox is an issue, and this has been going on for a LONG time, years, then why has this not been addressed? Either by Mozilla, or by someone in the Forums? Not a single one of the 52 results were even close to my issue. I am simply at a lost to understand why I am the only one in the world forms don't work for. I have to stop, move to Chrome, and start whatever it was I was doing all over again. I have been using this product since Netscape 1.0, and was around long before windows or browsers existed. Any insights are appreciated. Thank you.

Asked by Michael Hanson 1 day ago

EMAIL BROWSE ISSUE

When using BT Mail i am unable to input email address from drop down box which appears when typing intial first letters. I can do this when using Edge. I have updated m… (read more)

When using BT Mail i am unable to input email address from drop down box which appears when typing intial first letters.

I can do this when using Edge.

I have updated my browser to latest version. Have also contacted Bt and have been advised that the issue is your browser. My wife has a chromebook and has no issue with the above problem.

Please advise.

John Tibbles

Asked by ja.tibbs 3 days ago

Last reply by ja.tibbs 3 days ago

WhatsApp: Changing Wallpaper

When I try to change the wallpaper in WhatsApp, Firefox freezes completely. I have Windows 11 Home 25H2 on a Dell Ultra 9 PC with 64GB RAM. I've taken these measures wi… (read more)

When I try to change the wallpaper in WhatsApp, Firefox freezes completely. I have Windows 11 Home 25H2 on a Dell Ultra 9 PC with 64GB RAM.

I've taken these measures without success:

  1. Logged out of WhatsApp.
  2. Deleted cookies & browser cache.
  3. Logged into WhatsApp.
  4. Tried Troubleshoot mode.

This issue doesn't happen in Chrome or Edge. WhatsApp Support had no further advice to give.

Kind regards Gummo

Asked by Gummo 4 days ago

Unable to bring up a contact when trying to compose an email.

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact n… (read more)

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact name to a new email which I wish to compose automatically from my contacts (I am required to type it in full. I can still do it, with the shortcut of typing in the first 3 letters, when using other browsers such as Google or Edge or the Outlook muti mail account service but generally prefer Firefox. If this situation prevails I will ditch Firefox as speed of communication and addressing is of the essence to me. Are Firefox aware and are they correcting things?

Could any settings have been altered by the update - which contribute to my problem?

Asked by briansnowden 4 days ago

Last reply by briansnowden 4 days ago

Twitch Chat keeps disconnecting/reconnecting exclusively on Firefox

I have a very repeatable issue, that others have been dealing with as well, where Firefox will frequently disconnect Twitch chat after a period of time and go through a l… (read more)

I have a very repeatable issue, that others have been dealing with as well, where Firefox will frequently disconnect Twitch chat after a period of time and go through a loop of disconnecting/reconnecting.

This is ONLY on Firefox, I can run Chrome or other browsers simultaneously with Firefox and Firefox will disconnect when others do not.

I am not sure what is occurring, but I know it only happens after a while. Like maybe after 30+ minutes of watching a stream, the chat will start skipping other users inputs, just show my own, then give me a Welcome to the chat connection and other messages will start appearing again. Once it hits this hang-up period, it starts disconnecting frequently.

I cannot find any resolution and there are no resources or articles about this, but I made a post on reddit and multiple users reported the same thing.

Asked by cmaxvt 4 days ago

BT Email groups won't load

Hi, Recently and despite upating to the latest Firefox Browser, when I try to use BT Email groups it offers it as I type and I select. It then just shows the first charac… (read more)

Hi, Recently and despite upating to the latest Firefox Browser, when I try to use BT Email groups it offers it as I type and I select. It then just shows the first character of the group or email surrounded by a red box and a x next to it and doesn't expand into the members of the group. This automatically suplied email recipient address is invalid. I've tried clearing the cache for the webpage to no avail. The problem doesn't occur in the Chrome browser. Kind regards Michael

Asked by michael.muntus 4 days ago

FireFox

418 Hello, I like your site (and I donate a little from time to time), but some of Firefox's behavior is becoming annoying: for months now, Le Monde articles have been cu… (read more)

418 Hello, I like your site (and I donate a little from time to time), but some of Firefox's behavior is becoming annoying: for months now, Le Monde articles have been cut off on the right (not those from Le Figaro), and recently Instagram has been blocking the browser after a few posts. Of course, it might be "their fault," but it's clear that it doesn't happen like that with Chrome. Good luck!

Asked by Hervé Lièvre 4 days ago

Font Rendering Issue

Hello, The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146. The beta versions were having… (read more)

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d

Asked by AhmedHYK 6 days ago

Last reply by AhmedHYK 5 days ago

Missing reCAPTCHA

I'm trying to fill out a magazine subscription form that uses reCAPTCHA but the reCAPTCHA does not show in the form using Firefox but does in Chrome. I've seen similar i… (read more)

I'm trying to fill out a magazine subscription form that uses reCAPTCHA but the reCAPTCHA does not show in the form using Firefox but does in Chrome. I've seen similar issues and tried to solve it by clearing the catch and disabling extensions but nothing helps.

Asked by chris.dewitt 5 days ago