Firefox Community Forum

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php

I recently used a well know "cleaner" to remove broken links etc ... Since then I've been unable to print these generated pages. I can still print documents that I've created. mail etc so it's not the connection between my PC (Windows 10) and the printer (canon TR7560)

I've tried the troubleshooting ideas in FAQ. I've reinstalled (without uninstalling) Firefox but neither helped.

Cheers from sunny Sydney Australia

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

The browser is very slow when opening a new tab... When I've opened Youtube it says that the Page is slowing down the browser and it takes a very long time to respond... I'm using MacOs Monterey 12.7.6 and I believe my Firefox is up to date

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never have this issues.

143.0.4 (aarch64) Version

I ran developer tools network. I see lots and lots of ns_binding_aborted errors.

What can I do to ensure Google plays nicely with Firefox. I really don't want to use Chrome but this issue is making it hard to use.

Please help

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there is a page "My Unmoderated Items", which is not referenced from my account, from main menu or anywhere reachable. Once you know the link or leave it open, it looks fine, but finding the page again is a real struggle.

Would you please add "https://connect.mozilla.org/t5/premod/moderationitemspage/tab/unmoderated:idea" to all relevant menus so that the user can find it easily?

I made a tab group i saved it and closed it save memory, but i don't know how to find it to restore it I assumed after saving it there would be a list in my menu of saed tab groups for latter restore but i see nothing in the menu....

i normally have over 200 tabs open, but i've been getting lag and memory issue with my pc so I thought i'd uses this feature to close and organize some of my tabs....but i can't figure out were the menu that lists my saved tab groups...

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com website. If I try to login using a container, I get invalid username or password error. If I login without using a container, it's fine. I am copy/pasting my account info. I tried different containers; same issue. Tried creating a new container; same issue. Try again without using a container; login to Reddit is successful.

I expected "export passwords" to also export the password to my mozilla account, but it did not. I'm now locked out of my account. I signed into this form with google, is there something similar I can do to get my mozilla account back? The drive I had firefox on is wiped.

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g., folders in the Finder).

Last night, suddenly, each time I drag a photo from Firefox to DropZone, a large window called "Action Console" opens, displaying a bunch of text. Here's a typical message that's displayed:

[Launching task with command line: runner.rb task-26498]

Task description file task-26498:

ACTION: "/Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle" EVENT: "dragged" VARIABLE: "support_folder" "/Users/mervynwarren/Library/Application Support/Dropzone" VARIABLE: "dragged_type" "files" VARIABLE: "app_version" "4.80.66" VARIABLE: "apple_silicon" "1" VARIABLE: "os_version" "26.0.0" VARIABLE: "path" "/Users/mervynwarren/Pictures/iTunes art" VARIABLE: "tmp_folder" "/var/folders/7l/ldzhrwyx1v1dy2tky3c1_y640000gn/T/"

Determinate: 1 Begin_Message: Moving files... /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/filecopy.rb:13:in `do_copy': undefined method `each' for nil:NilClass (NoMethodError) from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle/action.rb:27:in `dragged' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `call' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `<main>'

[Task completed]

Ironically, although the last line says "Task completed," the task I was attempting to perform (moving a photo into a given folder) is in fact NOT comleted at all.

Further observations:

This behavior is not displayed in Safari. In Safari, images continue to be moved to the desired folder, as intended.

I googled "action console keeps opening in Firefox," and I performed 4 troubleshooting steps that google AI suggested (including launching Firefox into troubleshooting mode). Unfortunately, in troubleshooting mode, the behavior persists, which suggests that this has nothing to do with any add-ons.

I also created a new, test profile—but even in the test profile, the behavior persists.

So, I'm stumped. After years of using Firefox, this behavior has appeared out of nowhere—and I cannot figure out why, nor how to fix it.

Any further suggestions?