Firefox Support Forum

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Hello, I have a very weak internet connection and I've been experimenting with ways to lessen the burden of the slow connection by increasing the time that the cache from websites can stay on my computer (I've already increased browser.cache.disk.capacity and set browser.cache.check_doc_frequency to 2, but the files still end up expiring eventually forcing them to be re-downloaded even though I know these cache files never change).

So far I've had some success with this extension (https://addons.mozilla.org/en-US/firefox/addon/cache-longer/) it definitely works but very inconsistently so I've tried to directly edit the cache files found in Profiles\someprofile.default-release\cache2\entries but every time I edit the max-age on the cache-control line or any other line firefox just erases the cache file completely then re-downloads it.

TL;DR - Is there someway of getting firefox to ignore the cache file expiry dates and cache-control age or at least editing these files to extend their life?

I appreciate any help in this!

Typing "handshake.com" in the toolbar takes me to "https://www.shopify.com/blog/wholesale-suppliers#" instead of searching or going to handshake.com .....WTAF?! Consistently.

Also, why is it so hard to report the issue? I know Mozilla is a nonprofit, but there was literally no way at all to just report the problem? All I can do is message a volunteer? Feels broken. Thank you.

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TRANSLATE. Right clicking and choosing "Translate" does not work since "translate" does not exist on the tab.

The Firefox translate feature only works on the initial screen!

I can find no setting to fix this

I use passkey verification for a website. In other browsers, I can get a QR code to scan with my phone to login. In Firefox, I only get a popup saying Touch your security key to continue with <site> (image attached). In Chromium, I have options for both (image attached). Is this possible in Firefox?

I used CCleaner this morning to scan and clean up my computer. (I did it over the weekend as well and it didn't affect my Firefox). Now I can't even open Firefox. the icon on my windows taskbar is gone as well. I tried to uninstall and then reinstall Firefox, but that didn't work. I also tried to "refresh" Firefox (or whatever it is called that is recommended when trying to uninstall).

Please help. I really need my Firefox to work!

Thank you, Jeri

For some reason the developer tool on Firefox is just completely blank when I open it. Nothing will load and I can't even close out of it. Any ideas on how to fix this?

We are receiving the following error when we change the security.OCSP.enabled to "1" and security.OCSP.require to "true":

(Invalid OCSP signing certificate in OCSP response(Error code: sec_error_ocsp_invalid_signing_cert)

We are in an airgapped environment and have our own OCSP responder we are attempting to get Firefox to work with. What configuration does Firefox need in order to solve this error?

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, then subject and then when I went to type into the body of text, the keyboard wont work.

I thought there was an issue with the keyboard but I then I tried to type in issues on firfox and loads of text is missing, I basically cant use firefox at the moment as Im only viewing half the info.

Ive been sent a credit not from someone and this is what its viewing like.

I didnt change anything that Im aware of

Thanks and fingers crossed in anticipation. Andrea

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Zainstalowałem sobie przeglądarkę Firefox. Importowałem z Google Chrome dane, w tym historię. Historia stamtąd była z dobrych kilku miesięcy.

Gdy wchodzę w historię, z opcji mogę widzieć historię maksymalnie z ostatnich 7 dni, miałem opcje oglądania historii z ostatniego miesiąca, co było po zainstalowaniu przeglądarki. A chciałbym mieć opcję obejrzenia z co najmniej pół roku.

W poniższym poradniku można widzieć historię z dłużej niż pół roku i właśnie tak chciałbym mieć u siebie.

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

Recently my home page is blank. Each new tab opens as blank, bookmark icons are missing. I used to have a search engine when i opened Mozilla but now it's totally blank. I need to click on the bookmarks icon to open the list of bookmarks saved instead of seeing them on the toolbar. I didn't change anything and now it's all gone. I have uploaded a screenshot of my screen when I open Mozilla.

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

Ever since Firefox updated to ver 126.0 it no longer autocompletes with past history of visited websites like it used to. As a matter of fact it doesn't do anything in the url bar anymore. Everything is turned on in settings but no luck. I have even tried uninstalling and reinstalling Firefox but nothing is working. I am on Windows 10 if this matters...thanks

Windows 10, Firefox 120.0 (64 bit), Microsoft Surface Pro.

We moved (1000 miles) and I when I use Google Maps in Firefox (not in Chrome or Edge), it still shows my location being at our old address. Very frustrating. Clearly is a Firefox issue because as stated, my correct location is shown using other browsers on the same computer.

My preferred browser is Firefox, but this is very frustrating. I searched for solutions but came up with nothing that related to the issue being ONLY in Firefox, not other browsers. I.e., it is not a system issue, it is clearly an application (Firefox) issue, so I'm looking for a fix at that level.