Firefox Support Forum

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

When we enter a search query on mobiles or on PC using Firefox we get:-

There was an error displaying the search results. Please try again.

This started happening today at about 10:45 (BST+2) Using Safari or the Galaxy search engine or using Chrome on the PC works fine.

At first we thought it might be a local problem so we re-booted our router - no result. We re-set Firefox on the PC - no result (anyway it is generalised).

Curiously WhatsApp is still connected (had to re-connect after re-set). So what is going on please?

Jon

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows 11 on a laptop and am using duckduckgo as search engine. It has only started today and on Edge using same search engine I do not have the problem

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search results. Please try again.", needless to say...I have tried a number of times and differed the searches to no avail. I also cleared recent cache/history. Still stuck. Searching on Chrome I see on https://news.ycombinator.com/item?id=40451490 that others are also experiencing this problem and do not understand it either - just a few entries

The Sun (a rather populist newspaper in UK) has an article saying it is international and happening today, 23 May 2024, suggests no fixes. (Not exactly a reliable source in my thing)

Has anyone ideas or should I just wait and use an alternative search engine meanwhile? Thanks for any help

## Premise ## I only ask a question after I thoroughly and at my best knowledge tried various ways and also what I found in these forums an others. This is another weird one for me.

Firefox 126.0 on a Windows 10 22H2

Hi I have been using Firefox maybe for 20 years... and I noticed in the last possibly 5 years has started to have problems after problems. More like bothers and I am not the only one!

Problems with YouTube videos either not loading properly or no audio and so on, tamed down at present! At some point I stopped using it years ago, then got back to it, but since I did a series of different things/work via browsers, I now have some others set to do one task/work.

Firefox is not only the ;standard browser for 'browsing' and basic shopping.

Anyway, this time from yesterday, DuckDuckGo Search not working any more.

There have not been any Windows or Security updates yesterday.

Any other search add-on works fine, but DuckDuckGo.

What I did:

1. Restarted browser - the obvious one 2. I do not really need to clear Cookies as I use an add on that does it for me as soon as I close a tab or browser 3. Downloaded 126.0 and re-installed it on top 4. No new add-ons were installed, but IU also re-started with all add-ons off 5. Cleared history - everything 6. Internet is fine, reset it - just in case, but also tested on other devices and DuckDuckGo works fine 7. My security is not blocking anything

Has Firefox 126.0 had an heart attack overnight, meaning there is a bug that comes out in certain conditions?

I just get from DuckDuckGo: There was an error displaying the search results. Please try again.

Any other Search work, even the less known such as Qwant and Mojeek. No idea. I wasted so much time... again.

Thank you M

PS I may have missed other things I did try and I may amend this post or add posts, if I cannot edit.

Had an update for Firefox happen last night and now the Duck Duck Go extension will not work. Just goes search not found?

Here is the error - There was an error displaying the search results. Please try again. When I turn off the extension Firefox runs fine.

I had turned off the extension first and turned back on same issue. Removed extension and reloaded same issue. Restarted router same issue. I have uninstalled Firefox and then reloaded same issue with Duck. Duck Duck Go works in my Edge browser

Get message saying using an outdated version of Firefox even though I have upgraded every time one available. Message is trying to force me into setting up a new profile.

Firefox doesn't allow a web message to be sent but Google Chrome does. After filling out the form at: SPECTRUM URGENT: FUNDING FOR THE AFFORDABLE CONNECTIVITY PROGRAM IS RUNNING OUT, I could not send the message because I got a message saying, "Please enter a 5 digit zip code." but I did enter a 5 digit zip code! I copied the URL into a tab of Google Chrome and there was no zip code error so I was able to send my message.

Hi team,

I have syned my account to santhuusanthosh51@gmail.com like bookmarks passwords Etc., Today i have formatted laptop and reinstalled laptop and logged in with same same account it shows no data in it like history Bookmarks and password.

please help me to get it back.

Unable to access HydroOne.com website. Get error message - Service Unavailable HTTP Error503. Only happens with Firefox browser.

Hello,

The subtitles aren't appearing in the PiP pop out when the original video is Disney+, but they're working on Netflix, Amazon, and YouTube. Is there a way to fix this? I looked around in the settings and couldn't find anything.

Thanks!

'I added http websites as exceptions to the https security feature but Firefox won't let me get in them. One is my health care portal. I've tried everything and re-done the process several times, but I have to go to a different browser to get in. What do I do? Thank you.

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode.

When using HW accelerated webrender with my Nvidia graphics card everything works fine until the PC wakes from sleep, then graphics are broken and Firefox needs restarting. Most noticeable for me is when looking at Grafana graphs they will look like random lines, and my Frigate NVR snapshots only display some of the time.

Is there anywhere in Firefox that will show a log of any error messages to do with the graphics card? I would like to try and fix the problem rather than disabling HW acceleration, but with no logs to look at that is impossible. No other programs seem to have a problem with resuming from sleep, and no error messages are shown in any of the system logs.

No matter how I try, I can't get Firefox to save any of my passwords om my brand-new Mac computer. Nor can I reset my primary password, as I was told this might help. It didn't; I couldn't reset or change. Indeed, I don't even remember ever having chosen a primary password. I've been through all sorts instructions, but get stuck being informed that my efforts have been unsuccessful. Would be most grateful for any help. (I never had these sort of problems with my 12 year old Mac.) Bosse, Stockholm

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.