Showing questions tagged:

Send to Device on mobile not working

Recently, for some reason, my Send to Device on mobile doesn't send the tab to Desktop. I'm running the latest Firefox on PC and mobile (Galaxy S25+ latest Android versio… (read more)

Recently, for some reason, my Send to Device on mobile doesn't send the tab to Desktop. I'm running the latest Firefox on PC and mobile (Galaxy S25+ latest Android version).

I've tried uninstalling/reinstalling mobile, logging out/reconnecting my Firefox account on PC and rebooting but nothing seems to work. I CAN send from PC to mobile device; just not the other way around. Started maybe a month or so ago without warning.

Open 3 8

missing bookmark and some pasword

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password.… (read more)

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password. I reset it and used the new password, but the bookmarks that appeared were outdated, and not all information synced to my current account.Could you please advise on the steps (or a quick solution) to fix this?Many thanks for your support in advance.Kind regards, Tareq Zeyad

Open 1 1 9

Firefox Nightly Won't Sync Bookmarks!

I've been a Firefox user for ~15 years or so and specifically a Nightly user for about 10 of those. On my Samsung Galaxy S24+ I recently had to reinstall the Nightly app;… (read more)

I've been a Firefox user for ~15 years or so and specifically a Nightly user for about 10 of those. On my Samsung Galaxy S24+ I recently had to reinstall the Nightly app; However, when I logged in and confirmed my identity to Mozilla™ it appears to have synced everything EXCEPT my bookmarks. Luckily I had the standard Firefox Browser for Android app also installed on the same device so not all is lost.

My Question: What could cause Nightly to sync other things but exclude bookmarks? Is there a way to export the ones from the other Firefox version to a file, then import them to Nightly?

Any Help Would Be Greatly Appreciated! Thanks In Advance :-)

  • Please Note: I'm a Legally Blind User so if there are misspellings or punctuation errors in this post please bare with me*
Open 1 7

Why is there a search settings if I cant search settings?

In the settings of Firefox there is a search bar you click it to type things in to search settings but I cant search settings? I type "Favorite" and there's no settings f… (read more)

In the settings of Firefox there is a search bar you click it to type things in to search settings but I cant search settings? I type "Favorite" and there's no settings for favorites bar behavior? No, I don't want the favorites bar to delete itself after I click on anything. I want my favorites bar to be a favorites bar and stay there and not go away anytime I click on anything. It shouldnt just be there only when I click a new tab.

1) Why does searching the settings for "favorite" not display any favorites bar settings? 2) Why are my Firefox browser settings not persistent between multiple computers when I have enabled "Sync"?

Open 3 33

Sync is not working at all, nothing has synced and all my data is missing, passwords and bookmarks....

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla… (read more)

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla did remember everything until this install and now its not syncing anything.

If this stuff is gone so am I.

Have tried logging in with my google account, tried logging in with Moz account, tried sync button over and over tried restarting, tried uninstalling and reinstalling and manually deleting all the folders STILL NO SYNC DATA AT ALL.......

Open 3 214

New version of Mozilla doesn't sync bookmarks or much of anything else.

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled,… (read more)

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled, etc. Any thoughts would be appreciated.

Open 1 35

Firefox not syncing

My firefox deleted all my passwords and bookmarks last night. I manually inputed everything from scratch and now it has all deleted again. I pressed sync no multiple time… (read more)

My firefox deleted all my passwords and bookmarks last night. I manually inputed everything from scratch and now it has all deleted again. I pressed sync no multiple times and nothing is popping up. I am extremely annoyed. If this isn't resolved I must switch to a new browser.

Open 1 42

Cannot get browser to sync with android phone

Cannot get FireFox browser on my Windows 11 computer to sync with my Android mobile phone or the other way around. They both can see each other but they won't sync. … (read more)

Cannot get FireFox browser on my Windows 11 computer to sync with my Android mobile phone or the other way around. They both can see each other but they won't sync.

Open 2 64

My devices are not synchronizing.

My laptop, desktop, iphone and ipad are not synchronizing. I cannot find the history from one of those devices on the others. I had set up my home page so that I'd have… (read more)

My laptop, desktop, iphone and ipad are not synchronizing. I cannot find the history from one of those devices on the others. I had set up my home page so that I'd have my history showing up there, but it stopped working. when I ask the desktop browser to send a tab to other devices, nothing happens. This has been going on for weeks. I have tried many things to fix it, but everything seems set to how it is supposed to be. Please help.

Open 1 42

Firefox Crashing After Closing when Sync Enabled

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, lead… (read more)

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, leading to a Firefox crash notice after a minute or two.

This seems to only happen when I have sync turned on. It always says "syncing..." and never finishes, and logging out of my account or turning sync off fixes this problem. However, I'd really like to be able to use sync across my two systems.

My laptop is running Pop OS, and my desktop is running CachyOS. Making a new account fixed this error for a few days, and now it is happening again.

Here is my newest crash report: https://crash-stats.mozilla.org/report/index/9adbdc82-3cfa-49b7-8bad-e6e590260319

Open 3 75

Synchronising problems

Hi, I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do … (read more)

Hi,

I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached)

I can’t find anywhere in my Firefox browser settings this app!

Help!!

Open 1 54

Used different login ID for desktop and mobile. Need to sync mobile to desktop.

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new … (read more)

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new Firefox on mobile? Will I lose some saved sites on mobile?

Open 2 88

Accounts not syncing

After using firefox for most of my life i am disappointed with the current service i am receiving. I have recently purchased a new laptop with windows 11 installed & … (read more)

After using firefox for most of my life i am disappointed with the current service i am receiving. I have recently purchased a new laptop with windows 11 installed & no matter how many times i try my passwords are not being synced. I have imported them from my last device but the only password that is showing is the mozilla firefox account. Please help as i am constantly having to change my passwords as the previous ones are not shown. Thanks

Open 1 78